Power cut caused by electric pole fire hits more than 600 homes
- Credit: UK Power Networks
More than 600 homes in the east of the county were left without electricity after a power cut caused by a fire on an electric pole.
UK Power Networks said they were made aware of the issue at 7.30am on Monday, which initially knocked out power to 649 homes in parts including Reedham, Acle, Salhouse, Rackheath and parts of the coast near Happisburgh and Sea Palling.
Control room workers were able to initially switch power back on for some people, but 415 people still had no electricity supply to their homes as of 8am.
A fire crew from Great Yarmouth was called to Reedham just before 7am after reports that an electric pole there was arcing. This is believed to have been the cause of the problem.
One Reedham resident said: "I was called by UK Power Networks to say there is a fire on the track at Reedham station. No-one was hurt but the main power pylon was on the track. We have just got power back here."
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Engineers were sent out to fix the issue, and arrived on site at 8.17am.
UK Power Networks said they hoped to have the problem resolved by 10am, and had restored power to most of the homes by that point.
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But due to the severity of the fault, the job completion time was pushed back to 6.30pm for the final few homes to be reconnected to supply.
An update on the UK Power Networks website said: "We're arranging to send our customer support vehicle out to your area. This can provide hot water, some hot food (or a microwave to heat your own), Wi-Fi, charging points and on-site information."