Norfolk care home celebrates success in national awards

Meadow House care home in Swaffham has been named as the winner in the 'best nursing care' category

Meadow House care home in Swaffham has been named as the winner in the 'best nursing care' category of the inaugural national Home Care Awards. Picture: Meadow House - Credit: Archant

A residential nursing home in Swaffham has been recognised for its high quality of care at a national awards ceremony.

Meadow House beat nominees from across the UK to be named winner of the Best Nursing Care category during the Care Home Awards hosted in London.

The home is part of the Healthcare Homes Group and provides care for people with physical disabilities. Its focus is on supporting people with multiple sclerosis.

It has been recognised for its high standard of care a number of times in the past and it was the first care home in Norfolk to be rated as outstanding by the Care Quality Commission (CQC).

It has maintained a high level of care ever since and in its latest CQC inspection, which took place in 2016, it was once again rated as outstanding in two assessment categories.

The report specifically praised the staff, noting that they treated people with dignity and respect and provided individualised care that in some cases had improved people's quality of life and wellbeing.

It also highlighted the significant amount of training that was undertaken by the staff who have been trained in a number of subjects, including safeguarding adults, medicine management, nutrition and hydration.

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Regional manager, George Catanescu, said: 'Being specialists in caring for people with physical disabilities such as multiple sclerosis, it is so important for the staff to be responsive to individual needs and strive for innovation in new and effective care techniques.

'This award celebrates this. It recognises the team's relentless commitment to delivering tailored care. This is something we stand for not only at Meadow House but across the entire Healthcare Homes group.'

Gordon Cochrane, chief executive of the Healthcare Homes Group, added: 'We are extremely proud of the Meadow House team. The award is a fitting reflection of the dedication and professionalism of the staff, all of whom go out of their way to provide outstanding care for the residents that live at the home.'

The award success comes just four months after the home was also named the winner of the Best Person Centred Care award at the Norfolk Care Awards. It was also recognised as being highly commended in the team category.

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