New customer information screens for Greater Anglia stations
PUBLISHED: 17:11 12 April 2018
© Archant 2012
Brand new customer information screens are to be fitted in stations on the Greater Anglia network including in the Waveney area.
More than 1,000 new screens in total will be installed across the company’s stations, including stations which have never had them before such as Beccles and Oulton Broad South.
Greater Anglia say they will display train running information in a clear, easy to read format and will be much more informative when trains are delayed, with custom messages from the Greater Anglia control room broadcast to update waiting passengers.
Simone Bailey, Greater Anglia’s asset management director, said: “We have been focusing our efforts on improving information provision for our customers – especially during disruption.
“And these new screens demonstrate our commitment to providing up-to-date information, in a clear, user-friendly format, which we know is a high priority for our customers,” he added.