A security guard told today how he came to the aid of a teenager who was trapped under a double decker bus following a rush hour crash in Norwich by laying underneath the vehicle with the injured man.

Eastern Daily Press: Emergency services on Newmarket Road, Norwich after an accident between a bus and a pedestrian.Picture by SIMON FINLAY.Emergency services on Newmarket Road, Norwich after an accident between a bus and a pedestrian.Picture by SIMON FINLAY. (Image: Archant Norfolk.)

Kiernan Broom, 22, has been praised by emergency services for his quick thinking on Tuesday afternoon after stopping to help the 19-year-old who he saw come off the pavement and under the bus which was packed with students at the time.

Within seconds of spotting the incident Mr Broom, who was heading out of the city, drove his car across the busy road and along the grass verge before leaping out of his car - with the keys in and engine still running - while on the phone to the emergency services.

The former Framingham Earl High School pupil said he told a 'hysterical' woman who had also seen what had happened that he had called 999 and everything was going to be 'all right' before looking up and seeing a bus full of students looking to get off the Konect Express vehicle.

He said: 'I put my head through the door and screamed at them to stay on the bus and get back as they were bringing the weight of the bus down.'

Eastern Daily Press: Security officer Kiernan Broom, 22, at the site of the bus crash on the Newmarket Road, where he calmly parked his car to avoid further accidents, aided people on the bus, and laid under the bus with the injured person. Picture: DENISE BRADLEYSecurity officer Kiernan Broom, 22, at the site of the bus crash on the Newmarket Road, where he calmly parked his car to avoid further accidents, aided people on the bus, and laid under the bus with the injured person. Picture: DENISE BRADLEY (Image: Copyright: Archant 2015)

Mr Broom, who has also studied motor mechanics at Norwich City College, said he then put himself on the ground and laid down on the floor to 'see how he was'.

Although he was in a 'very bad way' Mr Broom said he tried to do everything he could by talking to the male and trying to comfort him until the emergency services arrived.

He said: 'I was telling him to stay still, stay calm and that it will be okay. The first ambulance turned up within two minutes. I've got to give credit to the emergency services, they were phenomenal.'

After ambulance, fire and police arrived Mr Broom turned his attention to the driver of the bus who he tried to comfort and support before providing a statement to police about what he saw.

The patient, who suffered head, pelvis and internal injuries following the incident which happened just after 5pm on Tuesday, was airlifted to Addenbrooke's Hospital in Cambridge. His condition is not thought to be life-threatening but could be 'life-changing'.

Nick Shipsey, duty locality officer for the East of England Ambulance Service NHS Trust (EEAST), who praised Mr Broom's actions at the scene, said:, 'We're extremely grateful to Kiernan for helping and assisting the patient and ambulance crew in those first few minutes, in what was a very serious injury.'

But Mr Broom, who lives with his fiancée Laura, 25, and son Jack, one, in the centre of Norwich, insisted he was no hero and only doing what anyone else would have done.

He said: 'I'm not going to class myself as a hero. My instincts took over and I just acted on what I felt needed to be done at the time. I would like to hope there are other people around who would do the same.'

For Mr Broom, who currently works in security for SSY Group but is due to start a new job at Aviva next month, said he expected something to happen in his last week at work, but nothing like this.

As previously reported, ambulance crews arrived within minutes of the crash followed by police who closed the road between the Daniels Road junction and Unthank Road junction until just before 9pm.

Fire crews from Carrow, Earlham and Sprowston used air bags to release the patient from underneath the vehicle.

A spokesman for the ambulance service said the man was breathing and conscious, but had to be anaesthetised before being treated.

Two air ambulances were dispatched to the scene, but only one was used to transport the patient to hospital.

A second person was taken to the Norwich and Norfolk University Hospital by ambulance.

Officers are keen to hear from anyone who may have witnessed the incident or has information concerning the collision and should contact the Serious Collision Investigation Team on 101.

Has a good samaritan come to your aid? Email peter.walsh@archant.co.uk