Missed appointments at Gorleston hospital cost £203 a time
- Credit: Nick Butcher
A bid to reduce missed hospital appointments at the James Paget has been launched.
Figures show that more than 17,700 patients didn't attend their appointment in the last financial year - over 7pc of the total.
Each missed appointment costs on average £203 for a new patient and £122 for a follow up.
Now, there is a drive to reduce the number of appointments missed to 4pc of the total, which would save £877,000 annually.
A survey is being launched to find out what measures might help remind patients about an appointment they have already booked.
The survey will be available online until July 29 at: www.surveymonkey.co.uk/r/JPUHOutpatients
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