Missed appointments at Gorleston hospital cost £203 a time

James Paget University Hospital, Gorleston, Norfolk.

James Paget University Hospital, Gorleston, Norfolk. - Credit: Nick Butcher

A bid to reduce missed hospital appointments at the James Paget has been launched.

Figures show that more than 17,700 patients didn't attend their appointment in the last financial year - over 7pc of the total.

Each missed appointment costs on average £203 for a new patient and £122 for a follow up.

Now, there is a drive to reduce the number of appointments missed to 4pc of the total, which would save £877,000 annually.

A survey is being launched to find out what measures might help remind patients about an appointment they have already booked.

The survey will be available online until July 29 at: www.surveymonkey.co.uk/r/JPUHOutpatients

Most Read

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter