Revealed: The top 10 streets in Norwich for complaints about noise

Number of noise complaints in Norwich streets and across the region. Graphic by Annette Hudson

Number of noise complaints in Norwich streets and across the region. Graphic by Annette Hudson - Credit: Archant

Loud music, dogs barking, cockerels crowing, shouting and swearing and alarms going off were among thousands of complaints about noisy neighbours which have been lodged with Norfolk and Suffolk councils over the past year.

Noisy neighbours have sparked hundreds of complaints.

Noisy neighbours have sparked hundreds of complaints. - Credit: ecn 1999

And a Freedom Of Information Act request today reveals the streets in Norwich where fed-up families have lodged the most complaints about noise.

Stuart Gardens, which is just a stone's throw away from the city's clubbing heartland in Prince of Wales Road, was at the top of the list.

But there are a string of other streets spread across the city where noisy neighbours have been making people's lives a misery.

In total, there were 1,678 complaints made to Norwich City Council about noise between April 2015 and March last year, the vast majority of which were about music, shouting, loud televisions and noisy machinery.

Stuart Gardens, Norwich. Pic: Dan Grimmer

Stuart Gardens, Norwich. Pic: Dan Grimmer - Credit: Archant


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But there were also more than a hundred complaints about noise from animals and birds, plus almost 40 because of burglar alarms and car alarms.

The number of complaints to City Hall fell compared with the previous year. There were 1,941 complaints between April 2014 and March 2015.

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In the past two years, the city council has served 19 abatement notices for noise and City Hall bosses said they did take it seriously.

A spokesman for Norwich City Council said: 'We take noise complaints very seriously and always address issues with the person or business responsible for the noise.

'In most cases problems are resolved informally, but where a noise is found to be a statutory nuisance we will take formal action by serving an abatement notice which, if not complied with, can result in prosecution and fine of up to £5,000.'

In Broadland, one abatement notice has been served in the past two years, against a dental practice for a noisy compressor.

The number of complaints to Broadland District Council fell slightly last year, compared with the previous year. There were 424 in 2015/16, with 433 in 2014/15.

In South Norfolk, there was an increase in complaints, from 317 to 375.

The street in the district with the most complaints (six) was Town Green in Wymondham.

There was a big increase in noise complaints in Great Yarmouth, which shot up from 322 in 2014/15 to 432 in 2015/16,.

Eighteen noise abatement notices were issued in that time, including for crowing cockerels in Caister, dogs barking in Great Yarmouth, Bradwell and Hemsby and for a bird scarer in Ashby with Oby.

What's it like to live in the street where there has been the most noise complaints?

The area in Norwich which topped the list for the number of noise complaints in 2015/16 was Stuart Gardens.

The flats, off St Faiths Lane, are just a stone's throw away from Prince of Wales Road, with its many nightclubs.

Norwich City Council received 61 complaints about noise in that location, the majority of which were about amplified noise and swearing.

But the people living in the flats who we spoke to were quite relaxed about the issues.

One man said: 'I knew what I was in for when I moved in. It can get noisy, but my bedroom is at the back and I can generally sleep through it.

'I know people who live on the corner of Prince of Wales Road and they have a lot more problems with people shouting.

'The streets around here are now being closed off at nights at weekends and that has helped quite a bit.'

Another man said: 'My personal view is that it is quite noisy on Fridays and Saturdays, but for the rest of the week it's pretty quiet.

'There can be a bit of shouting and the background noise from clubbing, but it's nothing which really annoys me and I don't have much problem getting to sleep.'

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