Norwich bus station to close for a week for roof repairs

Norwich bus station, which is to close for a week so the roof can be fixed.

Norwich bus station, which is to close for a week so the roof can be fixed. - Credit: Bill Smith - Archant

Norwich's £5m bus station is to close for a week so repairs can take place to finally fix the long-running problem with its roof.

The bus station, which opened in 2005, will be shut from 6am on Sunday, February 17 until midnight on Sunday, February 24 to make permanent repairs to its leaking roof.

In June last year, water poured through the roof into the main building containing the ticket office, café and toilets.

Norfolk County Council had to shut the station so its contractors could replace the flexible roof with a corrugated steel sheet, but bosses now want to make a more long-term repair.

And, in order to manage the number of buses which will instead use neighbouring roads, All Saints Green will be closed to all other traffic between Surrey Street and Queens Road for the duration of the works.

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Bosses at Norfolk County Council, which owns the bus station, say it will enable the roof to be fixed, deep cleaning to take place and for essential drainage repairs to be done.

Timetables for buses that usually run from the bus station will be as normal, but the county council has arranged for pick up and drop off to take place at alternative stops on nearby streets.

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Posters will be put up at the bus station and other bus stops around Norwich city centre giving details of the alternative stops, while staff will be available on the street to guide passengers to the right place to catch their buses.

The information will also be online at

The information centre, including the ticket desk, café and toilets will be closed and during the closure of the site there will be no access for pedestrians or vehicles to the concourse from the Surrey Street entrance or from Queens Road.

Pedestrians will, however, still be able to walk along the footway beside the YMCA. On-street parking will also be suspended on Surrey Street between All Saints Green and Queens Road.

It will still be possible to use the drop off parking area adjacent to Queens Road, but all vehicles have to turn right when leaving.

The county council has written to people in the neighbouring area to let them know the timings for the works taking place that week.

National Express tickets can be purchased from the Tourist Information Centre at the Forum or online.

Park and Ride tickets can be purchased on the bus, with ten-trip, monthly and annual tickets available to buy online at

For all other travel and ticket information people should ontact the operator directly or use traveline for journey planning

The council says the work is weather dependant and the timetable for completion of works may change.

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