Cromer and Fakenham job centres could move in bid to save money and improve customer service

Picture: Andrew Matthews/PA Wire

Picture: Andrew Matthews/PA Wire - Credit: PA

Two north Norfolk towns will see their job centres moved if a bid to save money and improve customer service is agreed.

Cromer's JobCentre Plus would move from its Garden Street premises into the North Norfolk District Council offices on Holt Road, bringing the council about £60,000 a year.

In Fakenham, the Job Centre Plus would move from its Norwich Road building into the Fakenham Connect offices on Oak Street.

Julia Nix, district manager for East Anglia Jobcentre Plus, said there would be significant savings.

Cromer Chamber of Trade chairman Tracey Khalil said any way to save money that did not affect frontline services made economic sense, but was concerned for job seekers. She added: 'Moving it out of town is making it harder for people to access help, advice and jobs. Not everyone looks for jobs online.


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'It is good for the town to have a good shop in Garden Street that people want to come to, but it is not good for the people who need the services.'

Mrs Nix said it would be easier for all advice, including housing and benefits, to be under the same roof with the introduction of Universal Credit. She added: 'Co-locating with the district council and sharing facilities means that we can improve the quality of office accommodation for our staff and at the same time reduce our operating costs.'

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The proposal will be presented to the district council's cabinet for consideration on Monday.

The district council has proposed a £70,000 capital spend to improve the Faken-ham Connect offices, which it hopes to make back in rent.

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