James Paget Hospital statement

The James Paget University Hospital has issued a statement this afternoon, responding to criticism of the leadership of the hospital and its failure to address concerns raised by the Care Quality Commission.

A spokesman for the hospital: 'We recognise a heightened degree of public concern and wish to reassure our patients around the changes and improvements already made at the James Paget University Hospitals in respect of dignity, privacy and nutrition.

'Recent feedback from our patients, governors and visitors indicates that improvements are being experienced. The changes we have made have been supported by external partners and health care professionals.

To compare this trust to the tragic events at Mid Staffordshire NHS Foundation Trust is ill considered.

'Government figures published yesterday rank the James Paget Hospital within the best performing 14 trusts in the country in terms of mortality rates (Summary Hospital-Level Mortality Indicators (SHMI).

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'The Care Quality Commission inspections did raise concerns around nutrition, privacy and dignity which have already been highlighted in the local media. We have taken action in respect of those issues and continue to do so to ensure the best possible care for all of our patients.'

Hugh Sturzaker, deputy chairman of the governors said: 'As the leading governor for the JPUH and responsible for representing the public, I have been distressed to see the reports in the press, television and in parliament which have led to a staggering effect on staff morale and which must be very upsetting for patients, their carers and the local population.

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'In spite of what has been said, surveys showing patient and staff satisfaction rates at the James Paget University Hospital are in the top 20pc nationally.

'I am concerned that an anonymous letter from some GPs suggests that we might be heading towards the problems experienced by Mid Staffordshire Hospital. Such an allegation is unfounded.

'The governors have had concerns over some issues which have been discussed openly with the chairman and trust board and changes have been made. To reassure our members, we have been carrying out audits on wards to ensure the effectiveness of the processes introduced by the leadership. While not being complacent I would like to reassure patients that they come first in this hospital.

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