The cost of living crisis has led to more people relying on charity shops, with one in four of us now using them, according to a recent EDP survey. CHRIS BISHOP visited some, to find out what staff were seeing


Norfolk Hospice Tapping House, St Nicholas Retail Park, King's Lynn

Eastern Daily Press: The Norfolk Hospice shop on the St Nicholas Retail Park in King's LynnThe Norfolk Hospice shop on the St Nicholas Retail Park in King's Lynn (Image: Chris Bishop)

Sally Chandler, regional retail manager for the hospice, said its eight shops across the west of the county had seen an increase in both customers and donations since the end of lockdown.

Manager Daiva Coulthard said a lot of the regulars came in every day, with some bringing their dogs in to say hello to staff.

Eastern Daily Press: Daiva Coulthard, manager of the Norfolk Hospice shop on St Nicholas Retail Park, in King's LynnDaiva Coulthard, manager of the Norfolk Hospice shop on St Nicholas Retail Park, in King's Lynn (Image: Chris Bishop)

The shop is big on furniture, with an antique hall stand on sale for £125 and plenty of tables, chairs, sofas and suites.

Expect to pay around £30 for a table and chairs and £65 upwards for a sofa.

Eastern Daily Press: Some of the furniture on sale in the Norfolk HospiceSome of the furniture on sale in the Norfolk Hospice (Image: Chris Bishop)

The store also stocks other items like beds and wardrobes and can deliver larger pieces.

Ladies' clothes are also a big seller, with rails and rails and rails of dresses, tops and trousers, along with hats and accessories.

Eastern Daily Press: Sally Chandler with a jumpsuit priced £7 in the Norfolk Hospice shop in King's LynnSally Chandler with a jumpsuit priced £7 in the Norfolk Hospice shop in King's Lynn (Image: Chris Bishop)

Ms Chandler said £10 would be enough to buy an outfit in the store.

RSPCA Shop, Greevegate, Hunstanton

Eastern Daily Press: The West Norfolk RSPCA shop in HunstantonThe West Norfolk RSPCA shop in Hunstanton (Image: Chris Bishop)

Trustee Penny Andrews said the RSPCA shop in Hunstanton had seen a sharp spike in trade in recent months.

"They're buying a lot more varied items as well, especially clothes," she said. "We sell a lot of clothes, you notice people with armfuls of them."

Eastern Daily Press: Penny Andrews and Lynn Marsh at the RSPCA shop in HunstantonPenny Andrews and Lynn Marsh at the RSPCA shop in Hunstanton (Image: Chris Bishop)

Fellow trustee Lynn Marsh said: "We had a family in this morning, said they'd never been in a charity shop before.

"People are looking at saving money, they're rethinking, they're looking at how they're spending their money.

Eastern Daily Press: Inside the RSPCA shop in HunstantonInside the RSPCA shop in Hunstanton (Image: Chris Bishop)

The shop is one of two which raise funds for the RSPCA's rehoming centre at Eau Brink, near King's Lynn, which has also seen a spike in demand from people having to give their pets up because they can't afford their vets' bills.

The window of the shop, which also sells half-price pet food, has pictures of cats and dogs in need of a new home.

Eastern Daily Press: Bikinis for sale in the RSPCA shop in HunstantonBikinis for sale in the RSPCA shop in Hunstanton (Image: Chris Bishop)

Ten pounds goes a long way, buying 20 baby outfits, a men's jacket, 20 paperbacks or three swimming costumes with £1 to spare.

PACT Animal Sanctuary Shop, High Street, King's Lynn

Eastern Daily Press: The PACT Animal Sanctuary Shop in King's LynnThe PACT Animal Sanctuary Shop in King's Lynn (Image: Chris Bishop)

While most shops on the High Street have been putting their prices up, Sue Clack, who runs the PACT Animal Sanctuary shop near the Tuesday Market Place, has been lowering some of hers.

""The cost of living has gone up exponentially but our prices haven't gone up, they've stayed the same," she said.

Eastern Daily Press: Rails of clothes inside the PACT shopRails of clothes inside the PACT shop (Image: Chris Bishop)

"I've reduced my prices on clothes, I've tried to put my prices down to help people."

A £1 rail outside offers the chance top snap up up to five outfits for a tenner. Inside there are CDs, books, toys and bric-a-brac.

Eastern Daily Press: The cost of running charity shops have gone up but prices haven't said Sue Clack, manager of the PACT shop in King's LynnThe cost of running charity shops have gone up but prices haven't said Sue Clack, manager of the PACT shop in King's Lynn (Image: Chris Bishop)

"Our costs have gone up, our rates have gone up but we're not putting our prices up," said Mrs Clack.

"It's the elderly generation I feel sorry for. I went to do a house collection from an elderly gentleman the other night. It was pitch dark, there wasn't a light on in the place because he couldn't afford it."

Sue Ryder Shop, Norfolk Street, King's Lynn

Eastern Daily Press: The Sue Ryder Shop on Norfolk Street in King's LynnThe Sue Ryder Shop on Norfolk Street in King's Lynn (Image: Chris Bishop)

Manager Tamsin Payne said the shop had been noticeably busier since January.

"A lot of people are making use of charity shops, you're supporting charity, you're helping to recycle," she said.

Eastern Daily Press: Tamsin Payne said more people are using the Sue Ryder Shop in King's LynnTamsin Payne said more people are using the Sue Ryder Shop in King's Lynn (Image: Chris Bishop)

"Even if you're not on a budget it''s worth shopping in a charity shop because you can get branded items for a fraction of what you can brand new."

Most items in the shop cost under £3. But baby clothes are four items for £1, while there are also vast wooden boxes full of bric-a-brac and crockery priced 10 items for £1.

Eastern Daily Press: Bargain boxes inside the Sue Ryder Shop in King's LynnBargain boxes inside the Sue Ryder Shop in King's Lynn (Image: Chris Bishop)

Miss Payne said savvy shoppers aren't the only ones who know a bargain when they see one.

"We had a TV costume buyer in," she said. "She bought all our stock of men's suits for the BBC."