Hospital staff abuse claims

Staff at Norfolk's main hospital are facing abuse as more patients are demanding a lift home with free NHS transport. The main culprits are carers and patients who have access to public transport or their own private vehicles.

Staff at Norfolk's main hospital are facing abuse as more patients are demanding a lift home with free NHS transport.

The main victims are carers and patients who have access to public transport or their own private vehicles.

Officials at the Norfolk and Norwich University Hospital last night issued a stern reminder that NHS patient transport services are only for people who have a medical problem and who do not have access to public or private transport.

But a recent examples of people demanding free rides included a patient requesting a lift home from hospital because they did not want to disturb their partner who was at home watching television.

N&N matron Sian Watkins said: "The NHS non-emergency patient transport service is there for patients who have a clear medical need and for those who have no other means of getting to and from hospital."

Hospital transport information is available at www.nnuh.nhs.uk and public transport details are available from Traveline on 0870 608 2 608.