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Norwich energy broker call handler spends day volunteering with charity for national awareness week

PUBLISHED: 13:25 13 June 2018 | UPDATED: 13:25 13 June 2018

Michael Neville, a call handler with Utility Aid, who volunteered with The Hamlet for the day. Picture: The Hamlet

Michael Neville, a call handler with Utility Aid, who volunteered with The Hamlet for the day. Picture: The Hamlet

Archant

A Norwich energy broker has marked National Carers Week by supporting a charity in the city.

The Hamlet centre manager Emily Lown with Michael Neville, a call handler at Utility Aid who spent the day volunteering with the charity. Picture: The HamletThe Hamlet centre manager Emily Lown with Michael Neville, a call handler at Utility Aid who spent the day volunteering with the charity. Picture: The Hamlet

Utility Aid donated £250 to The Hamlet charity, which supports children and young adults with disabilities and complex health needs, as part of the national week.

The annual campaign began on Monday and continues until Sunday, in a bid to raise awareness of caring.

Michael Neville, a call handler with Utility Aid, which is based on Rose Lane, also spent a day volunteering with the centre at Johnson Place.

He said: “I have Asperger’s syndrome and understand how hard it can be to see, hear and feel the world differently to other people.

“I remember how frustrating it was as a child and I genuinely appreciate the value The Hamlet adds to lives of children. I was truly honoured to volunteer with this fantastic team.”

He helped centre manager Emily Lown as she delivered events for the children, including gardening, arts, crafts, drama and music.

Miss Lown said: “Volunteers are crucial to delivering the services we offer our families, our work is extensive and specialist covering children from birth to 18 years and their families or carers.

“We value volunteers bringing their own ideas and we were excited to collaborate with Utility Aid who have supported our families.”

Giles Hankinson, chief executive of Utility Aid, said: “Utility Aid has long-standing relationships with many charities across the country, we have witnessed time and again the remarkable work of the teams who help and care for those who need it most.

“We are delighted to make this donation as The Hamlet carries out incredible work, supporting people in the local community.”

The Hamlet was set up in 1972 by Jack and Margaret Wymer, and evolved from a toy library into a charity offering a wide range of services.

Today, it supports roughly 500 families every year from across Norfolk and north Suffolk.

For more information about the charity and on how you can help, click here.

• Do you have a story we should be writing about? Email lauren.cope@archant.co.uk

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