Review of Downham Market Health Centre

An independent review has been launched to look at how Downham Market Health Centre has been managed, after concerns were raised over patient care.

NHS Norfolk's executive team has decided to commission an independent review into the primary care services offered at Downham Market Health Centre up to early 2011. This is prior to the service being taken over by new management on April 1, 2011.

The decision was ratified by the Board of NHS Norfolk yesterday.

From the middle of 2010, the NHS became aware of issues at the Paradise Road centre which gave cause for concern. Andrew Morgan, chief executive of NHS Norfolk, said: 'We want to establish whether our concerns were justified and what can be learned. We will make the report public when it is completed, albeit with due regard for patient confidentiality.'

NHS Norfolk last week informed the MP for South West Norfolk, Elizabeth Truss, of its plans to commission a review.

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The membership of the independent review team, the terms of reference and timeline have yet to be confirmed.

In July 2010, NHS Norfolk re-tendered the contract to provide primary medical services at Downham Market Health Centre and appointed a well established GP practice based in West Norfolk. This new management took over provision from April 1, 2011 and are working to deliver the high standards patients expect.

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