Photo Gallery: Workers at Norfolk and Norwich University Hospital and Cromer Hospital honoured for their superb care
- Credit: Archant
Doctors, nurses, midwives, consultants, healthcare assistants, porters, and support staff donned their glad- rags for the annual Norfolk and Norwich University Hospitals NHS Foundation Trust awards.
Hundreds of workers for the Norfolk and Norwich University Hospital and Cromer Hospital attended the glitzy awards ceremony on Friday night at the Forum in Norwich.
And a surgeon, who has fixed the broken bones of hundreds of patients, spoke of his pride after winning the coveted Patient Choice award.
Orthopaedic surgeon Ben Davis was crowned winner of the 2013 Patient Choice Most Outstanding Individual award, sponsored by the EDP, after being described as a 'remarkable young man' by one of the patients who nominated him.
Mr Davis, who has worked for the NNUH for four years, and was nominated for last year's award, said he was humbled to win.
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'It is fantastic. There is a lot of bashing of the medical profession and the NHS as a whole and it is nice to show that what we do is appreciated.
'We do lots and lots of operations and most patients do not think about saying thanks in this sort of way.
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'A lot of patients say thank you, but it takes effort in putting nominations through.
'I could not have won this award without the support of the team around me,' he said.
Glenda Smith, from King's Lynn, who nominated Mr Davis, said: 'I have known Ben Davis for two years now and he has always been consistent in his care for me and the other patients I have spoken to.
'He is an extremely talented surgeon and a remarkable young man. He is the most approachable doctor I have ever met.
'He always gives me as much time as I need in clinic; he is always ready to answer any questions and allay any fears I might have. I was referred to Ben after my leg refused to mend.
'My lasting memory of him will always be those simple words he spoke at our first consultation, 'I will mend your leg', and I never doubted for one minute, that he wouldn't – and now he has.'
Judges whittled down a record 686 nominations for the annual Patient Choice awards.
The runners-up were Simon Bowles, arrhythmia specialist nurse, who works in the cardiology outpatients department, Daniel Epurescu, oncology consultant, and Claire Gatenby, chief hearing therapist at the audiology department.
Hundreds of nominations were also received for the Patient Choice Team of the Year category with the final three being the Elsie Bertram Diabetes Centre, Gateley Ward, and the Mohs Surgery Team.
The Mohs team, which carries out advanced treatment for skin cancer, was crowned the winner.
Peter Farley, from Sheringham, who nominated the Mohs team, said: 'In all my contact with the team pre-procedure, they were informative and attentive.
'They always took time to discuss my concerns and dispel my anxiety and it was clear nothing was too much trouble for them. This left me reassured that my wellbeing was their top priority.
'Throughout they were very professional yet gentle, caring and friendly.
'When they sensed any discomfort, they swiftly responded to bring relief, working together as a team, quietly and confidently.'
The annual staff awards ceremony, presented by BBC Look East's Carol Bundock, also recognised 76 employees who had achieved long service of 25 or 40 years.
Those receiving 40 year service awards were Paul Chapman, biomedical scientist; June Downs, receptionist of general medical outpatients; Stephen Drane, technical manager of clinical engineering; Andrew Fiddy, post room; Georgina Hicks, receptionist at the Accident and Emergency Department; Michael Stehr, biochemist; and Patricia Stockwin, registered nurse of the Children's Assessment Unit.
John Fry, chairman of the hospital trust, said it had been an 'inspiring' awards ceremony.
'It's such a pleasure to be able to recognise those employees who patients and colleagues feel have gone above and beyond the call of duty.
'It is also important to recognise those who dedicate their working lives to our hospitals.
'The response to the awards was overwhelming with over 700 entries many of them from patients with heart-warming stories to tell.'
The awards were sponsored by Serco, which provides a range of services at the Norfolk and Norwich University Hospital, including catering and cleaning.