Patients can have their say in review of care at Downham Market Health Centre

Patients will be allowed to have their say during a review of care at Downham Market Health Centre - at an as-yet un-named 'neutral' venue.

NHS East of England is reviewing patient care at the centre, in Paradise Road, between March 2010 and March 2011.

Complainants include a widower, whose wife died in hospital after a locum GP said he was too busy to see her.

NHS Norfolk said patients would be allowed to attend an hour-long meeting as part of the investigation, on July 27.

The meeting will not be held at the centre - which is now being run by a different practice.

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In a statement yesterday, NHS east of England said: 'Those who wish to take part are invited to attend a special patient meeting with members of the independent external panel on July 27, at 2pm. The meeting will last about an hour.

'Patients interested in contributing to the review must register to attend the meeting by emailing and once a venue is confirmed those registering to attend will be notified where it will take place.'

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Ms Truss said: 'It is important that the independent external review has feedback from as many patients as possible.

'I believe a neutral venue for these interviews will assist in this process and I hope this information is widely circulated by the review panel not just by email but other forms of communication as well.

'Not all sections of the community have access to email and I want to see as wide a representation as possible providing details to the panel as well as enough time been allocated for these patients to be heard.'

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