Joy after Saxlingham Hall Nursing Home in Norfolk is given highest rating by Care Quality Commission

Saxlingham Hall Nursing Home has been rated as 'outstanding' by the Care Quality Commission. Picture

Saxlingham Hall Nursing Home has been rated as 'outstanding' by the Care Quality Commission. Picture submitted by Saxlingham Hall Nursing Home. - Credit: Archant

Care staff and residents at a nursing home are celebrating after their nursing home was rated as 'outstanding' by a health watchdog.

Saxlingham Hall Nursing Home has been rated as 'outstanding' by the Care Quality Commission. Picture

Saxlingham Hall Nursing Home has been rated as 'outstanding' by the Care Quality Commission. Picture submitted by Saxlingham Hall Nursing Home. - Credit: Archant

Care staff and residents at a nursing home are celebrating after their nursing home was rated as 'outstanding' by a health watchdog.

Saxlingham Hall Nursing Home, in Saxlingham Green, was praised by the Care Quality Commission (CQC) for its responsiveness to patients' needs, the way it was led, and the overall treatment given to patients by staff.

Theresa Parfitt, manager of the care home, said: 'We're delighted to have received this rating, and it's all down to our caring team of staff who work hard each day to make sure the needs of the patients are met.

'The inspectors recognised the high level of care that we are providing for people.'

L-R: Jan Lloyd, nurse Theresa Parfitt, manager, and Cathy Wenham, nurse, of Saxlingham Hall Nursing

L-R: Jan Lloyd, nurse Theresa Parfitt, manager, and Cathy Wenham, nurse, of Saxlingham Hall Nursing Home. Picture submitted by Saxlingham Hall Nursing Home. - Credit: Archant


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The care home currently has 34 residents.

In the CQC's report, inspectors praised the research carried out by staff prior to a patient's admission, the way patients were able to continue to enjoy their hobbies after moving to the nursing home, and the thoroughness of each patient's care plan.

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They also highlighted special chairs that had been bought to help wheelchair-bound patients, and the physical and social activities that were organised for the residents.

These included reflexology, a film club, exercise classes, and a lunch club.

The inspectors reported: 'We found people were treated with respect as individuals with unique life histories, interests and needs.

'People were able to maintain relationships with those who mattered to them and avoid social isolation.'

They also said the care home's leadership was outstanding and that the quality monitoring systems worked well.

The inspection took place on November 8 last year. Have you got a story about care homes? Email nicholas.carding@archant.co.uk

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