Cromer hospital gets clean bill of health from watchdog

Cromer's aging and soon-to-be-replaced hospital has been given a clean bill of health by care inspectors.

The complex dating back to the 1930s currently has a state-of-the-art new �15m hospital taking shape ready to open late next summer.

Care Quality Commission watchdogs say the current hospital is clean, safe and praised by patients but recognise its design is not suitable for current services.

Their overall verdict on the hospital was that it 'met all essential standards of quality and safety'

Patients spoken to during an inspection praised the quality of staff, cleanliness and standard of facilities provided, with no-one having any complaints.


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A report says one eye clinic patient said they could not get better treatment anywhere else and they were happy to use Cromer where the 'service is superb.'

Corridors were dust free, and staff washed their hands thoroughly. Patient feedback about the need for a bigger waiting room in the dialysis unit was being addressed in the new hospital.

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Minor Injuries Unit patients said the area was clean, welcoming, comfortable, tidy, warm and quiet, with 39 out of 52 patients quizzed saying the service was excellent.

The report added: 'Although the building is old and not all areas are suitable for the requirements and demands on the service offered, it is soon to be improved upon with the new building now in progress.'

After groundworks were carried out in spring, the new steel framework for the building has been erected and the next stage of starting the internal work is now under way.

The building work was causing some disruption to people attending clinics, says the CQC report whose only action point was over barriers with protruding feet, that were not easily visible, on a temporary path leading to the eye clinic.

A hospital spokesman said this was 'immediately rectified' by the use of hazard tape.

Chief executive Anna Dugdale said they were delighted with the report, adding: 'It is the staff and local people who make the hospital a highly-valued facility that offers a high quality, friendly and patient-focused service.'

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