Care home praised after seven-month turnaround
A care home in Sheringham has gone from being rated inadequate to good in seven months.
Inspectors from health regulator the Care Quality Commission (CQC) stripped St Nicholas Care Home, on St Nicholas Place, of its nursing services following a visit last December.
Seven months on it has now been praised by the CQC.
Inspectors found there were 'significant improvements in all areas' and that 'people's care needs were clearly identified, taking into account risks to which they were exposed.'
Shelina Rudd, director of ADR Care Homes, which is responsible for the home said: 'St Nicholas staff and management team are very pleased with the publication of the recent CQC report.
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'We will continue to work in partnership with professional bodies to ensure sustainability and positive outcomes for all our residents.'
By contrast, Wymondham-based PCT Care Services have created an action plan after breaching two regulations of the Health and Social Care Act.
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The service helps people in East Anglia living in their own homes with activities such as washing, bathing, and cooking.
The CQC said staff did not receive the necessary support, training supervision, and appraisal to carry out their duties.
Records were not accurate or complete, according to the report.
Michael Millage, of PCT, said: 'We were deeply saddened and disappointed.
'At our request the CQC came to see us yesterday and they have agreed to re-inspect us.'
Hillcrest Care Home, on Thorpe Road, Thorpe, was also told it requires improvement.
Inspectors said there weren't enough safeguards to ensure people's rights were protected, and there were inadequate assessments in place to decide people's capacity to make decisions about their care.
A spokesperson for Larchwood Care Homes, which runs the home, said: 'We expect to rectify issues quickly and that the home will be fully compliant.'
Are you getting the right care? Email our health correspondent at firstname.lastname@example.org