Gorleston home improvements firm owner prosecuted over unfair trading regulations in Lowestoft

The Gorleston owner of a home improvements business has been given a conditional discharge after admitting misleading a customer in Lowestoft.

Eli Green, 45, of Burgh Road, admitted two offences of engaging in a commercial practice which was misleading under Consumer Protection from Unfair Trading regulations.

The offences related to wording on leaflets, uniforms, documents and advertising on his van and omitting to tell a customer of his right to cancel a transaction.

On Monday, at Ipswich Crown Court, Green was given a conditional discharge for 18 months and ordered to pay �1,000 costs.

Angela Lambert, prosecuting, said the offences arose out of a routine inspection by trading standards officers accompanied by police officers in Lowestoft in September 2010.

They saw two young men cleaning the driveway of a bungalow with a pressure washer and discovered the men had given the owner a leaflet headed E&G Home Improvements Ltd.

The bungalow's owner had not been told of his right to cancel the work. A check with Companies House showed there was not a company in the name on the leaflet.

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John Farmer, mitigating, said Green was illiterate, had not got anyone to check the name on the van, and had cancellation documents in the vehicle.

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