Dereham care home has been rated good in all areas by inspectors - less than six months after it was placed in special measures

Dorrington House Care Home on Quebec Road in Dereham. Picture: Matthew Usher.

Dorrington House Care Home on Quebec Road in Dereham. Picture: Matthew Usher.

Dorrington House, on Quebec Road, was rated inadequate and placed in special measures by the Care Quality Commission (CQC) after inspections in April and May this year.

Dorrington House, on Quebec Road, was rated inadequate and placed in special measures by the Care Quality Commission (CQC) after inspections in April and May this year.

They identified several serious issues about the care and support provided for people with swallowing difficulties.

CQC inspectors found the home in breach of five regulations under the Health and Social Care Act (Regulated Activities) Regulations 2014 and issued a warning notice.

A further inspection was carried out in July which found the service had improved significantly.


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Dorrington House, which is run by former Norfolk county councillor Steve Dorrington, was inspected again October.

A report, following that inspection, states: 'We found that significant progress had been made across all areas of concern and we were satisfied that people with special nutritional requirements were safely supported by the staff at Dorrington House and their needs were met.

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'The service is no longer in breach of any regulations under the Health and Social Care Act (Regulated Activities) Regulations 2014.

'Consequently the service is no longer in special measures.'

The report rated Dorrington House good in all areas.

It states: 'People felt safe living in the service and were supported by staff who knew how to keep them safe. Risks to their welfare, which included the risk of choking, were identified and mitigated as far as was possible by the actions taken by staff.'

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