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Warning over West Norfolk council tax scam

PUBLISHED: 15:34 27 February 2018 | UPDATED: 15:34 27 February 2018

West Norfolk council is warning about a tax scam. Picture: Ian Burt

West Norfolk council is warning about a tax scam. Picture: Ian Burt

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People in West Norfolk are being warned about a council tax scam.

One resident has reported receiving an e-mail that he assumed had come from West Norfolk council, which asked him to download software in order to view an attachment about his tax.

Joanne Stanton, the borough council’s revenues and benefits manager, said: “Luckily the sender had made only a crude attempt to make this email seem genuine, so the recipient wasn’t fooled. But others may be more convincing, so we’d advise caution if you receive an email you’re not sure about.

“If you’re suspicious about an email don’t even open it, and definitely don’t click on any links or attachments in it. If you’re in any doubt whether an email or any other contact from us is genuine, please call our customer information centre on 01553 616200.

“And as always, never give out any personal information to anyone who contacts you about your council tax without verifying who they are.”

We’re asking the public to be vigilant against this scam and to report any suspicious emails to Action Fraud using their online form or by calling their helpline on 0300 123 2040.


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