Broadland Council warn people not to give out bank details after cold calling incident

PUBLISHED: 19:15 10 October 2018 | UPDATED: 19:15 10 October 2018

Broadland Council have warned people not to give their bank details out over the phone. PHOTO: ANTONY KELLY

Broadland Council have warned people not to give their bank details out over the phone. PHOTO: ANTONY KELLY


A Norfolk council has warned people to not to give out their bank details after a woman received a cold call from a man impersonating a council employee.

Barbara Harris, 62, from Hellesdon received a call from a man pretending to be an employee of Broadland Council on Monday afternoon.

Using the name Derek Carter, the man told Ms Harris, she was due a £94 council tax rebate, but in order to refund her the money he first needed her bank details.

Sensing something was wrong, Ms Harris hung up and phoned the council which told her it didn’t have any record of an employee called Derek Carter.

Ms Harris, who is retired said: “It sounded too good to be true, he was asking for my bank details and I thought if you can take money from my account then you can put it back.

“I’m worried an elderly person will fall for it,” she said.

A spokesperson for Broadland Council said: “If you’re called by someone claiming to be from the council – or for that matter from anyone asking for your bank details – we would advise you not to give that information but to take a name and then call back via the switchboard so you know who you’re talking to. A genuine caller will not object.

“Our switchboard number is: 01603 431133.”

Norfolk Constabulary advise anyone who believes they have been targeted by a scam caller to contact Action Fraud on 0300 123 2040.

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