Thousands of jobs axed as 531 Carphone Warehouse stores to close

Carphone Warehouse which is shutting all its stand-alone stores. Pic: Carphone Warehouse

Carphone Warehouse which is shutting all its stand-alone stores. Pic: Carphone Warehouse

Nearly 3,000 people could lose their jobs at mobile phone retailer Carphone Warehouse, which has nine stand-alone stores across Norfolk.

It comes as the owner Dixons announced plans to shut all 531 of its standalone Carphone Warehouse mobile phone stores in the UK.

Stores inside Currys PC World stores such as one in King’s Lynn, Thetford and Sweetbriar road industrial estate, Norwich, will remain.

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But the stores affected include three in Norwich; in Chapelfield, Castle Quarter and the Riverside retail park as well as in Dereham, King’s Lynn, Yarmouth, Diss and Fakenham.

The group said the shops - which make up around 8% of the entire group’s selling space - will shut on April 3 as it plans to sell mobile phones solely in its 305 combined Currys PC World stores and online across the UK.


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It expects to make 2,900 redundancies, but said almost 1,800 affected staff are set to take new roles elsewhere in the business.

The group’s 70 Carphone Warehouse stores in Ireland will remain open and its international operations are unaffected.

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Dixons Carphone said the move is “essential” to help turn around its UK mobile arm, which is set to make a £90 million loss this year.

Carphone Warehouse group chief executive Alex Baldock said: “There’s never an easy time for an announcement like this, but the turbulent times ahead only underline the importance of acting now.”

He added: “We’re working hard to look after those colleagues we can’t find new roles for, financially and otherwise.

“We’ll pay enhanced redundancy, any bonuses, honour their share awards, and help them find new jobs through an outplacement programme.”

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