Nick O’Leary, head of commercial agency at Arnolds Keys, looks back at 2021 in the context of commercial property and business.

Eastern Daily Press: Nick O'Leary, head of commercial agency at Arnolds KeysNick O'Leary, head of commercial agency at Arnolds Keys (Image: Arnolds Keys)

If you wanted to demonstrate what is meant by the term ‘a rollercoaster year’, you couldn’t really do better than point to 2021. It has been a period which started in full lockdown and protracted restrictions on doing business; which saw a successful vaccination campaign bring about a sense of optimism in business on a scale which few foresaw; and which ends with another dollop of uncertainty and a sense of ‘here we go again’.

Despite all that, there is a reassuring resilience in the Norfolk business world and a seeming determination that we should get on with business – whatever bumps in the road stand between us and a return to normality.

For investors in a sector which relies on long-term returns, confidence and certainty, how has 2021 been for those whose business is commercial property?

The answer to that question depends to an extent on who you ask. If you seek an answer from investors in industrial and warehousing property, you will hear a resolutely positive response. It is not an exaggeration to say that this year has continued to see an insatiable demand for such property, driven by growing e-commerce and a manufacturing sector that has stayed strong despite the trials and tribulations of Brexit.

With little new development taking place, and some older, lower-quality stock exiting the market, the mismatch between demand and supply is palpable. This has resulted in growth in rent levels and even more so in capital values – a situation that has resulted in increased rental income for existing investors, but smaller percentage yields for those paying higher prices for new freehold investments.

The office sector started the year in a very pessimistic mood: the received wisdom was that the move to working from home would become permanent and irreversible. Actually, sentiment was polarised. For every commentator claiming the office was dead, there was another predicting that working from home wouldn’t be a permanent fixture.

The truth is somewhere in between. If 2021 has taught us anything, it is that a hybrid working model is here to stay, and that to attract workers back to the office means providing spaces that are attractive and suited to collaborative working. So there has been a flight to quality, perhaps at the expense of space.

Meanwhile, the high street has spent the year transitioning, with increased big store vacancies and national chains failing, balanced by a strong performance by smaller-scale niche retail. The challenge now is how to repurpose those empty large spaces in our retail centres.

Overall 2021 saw a stronger than expected recovery during the second half of the year, and I suspect the current blip will be temporary. Despite the ups and downs of a rollercoaster year, businesses will find a way of prospering in 2022.

For more information, please visit www.arnoldskeys.com