Attleborough left without post office at the busiest time of the year
- Credit: Sonya Duncan
Attleborough's town centre has been left without a post office for more than a week in the lead-up to the busiest time of the year due to a 'technical problem'.
The Post Office closed its High Street branch on November 24 and had planned to start operating from a nearby One Stop (formerly Londis) convenience shop on Friday.
But the opening didn't go ahead because of technical issues.
A Post Office spokesman said: 'We are working hard to resolve a technical problem to get the Post Office open as quickly as possible.'
However, the spokesman said undelivered parcels and letters could still be picked up from the former High Street Post Office.
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He said: 'When the previous Attleborough branch closed, Royal Mail continued to offer a service where people could still collect undelivered letters and parcels from the former premises until the new branch is operational. When the new branch becomes live, then all undelivered Royal Mail parcels and letters will be available at the branch inside the One Stop shop.'
The delay has left Attleborough residents frustrated about the lack of postal services in the busy Christmas period.
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The next nearest branches are the Dodds Road Post Office in Attleborough and Post Office branch in Market Street, Wymondham.
The branch relocation has taken place before a public consultation period over the move has even finished.
A statement from the Post Office released today said: 'Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal.'
The consultation finishes on Wednesday. Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to email@example.com, via the Customer Helpline on 03457 22 33 44 or Textphone 03457 22 33 55. Customers can also share their views online through the quick and easy questionnaire at postofficeviews.co.uk with the branch code 381136.