Norwich Airport has been rated as one of the top three airports in the UK. 

The high praise comes after Which?'s annual airport survey which sought feedback on customer experiences. 

The consumer choice champion has given the city airport 'Recommended Provider' status after it came third for customer satisfaction in the survey.  

Norwich AirportNorwich Airport scored a customer satisfaction rate of 78pc (Image: Keith Mindham Photography)

Norwich Airport had a customer score of 78pc, ranking it third in the UK overall behind London City with 80pc and Liverpool Airport which took top spot with 81pc.  

The score was calculated based on a combination of overall satisfaction and likeliness to recommend to others. 

Managing director of Norwich Airport, Richard Pace, said: “We are incredibly proud to be recognised as one of the top airports in the UK for customer experience by Which?. 

READ MORE: Norwich Airport teases three new destinations

"This accolade is a testament to the dedication of our entire team at Norwich Airport, who work tirelessly to ensure every passenger has a smooth and enjoyable journey. 

“Being acknowledged by our passengers, who have firsthand experience of our services, is particularly rewarding and reinforces our commitment to delivering excellence.  

“This recognition, along with our continued growth and new flights, highlights the significant strides we are making in both passenger satisfaction and regional connectivity." 

Norwich Airport is set to surpass pre-Covid passenger numbers of half a million (Image: Denise Bradley)

This April, Ryanair introduced its first-ever flights from Norwich, with its new routes to Malta, Alicante and Faro. 

The routes have been so successful that extra flights to Faro have been added to keep up with the half-term demand in October.   

Which? surveyed almost 5,000 members this April about their airport experiences over the past year. 

They judged 11 categories including seating, staff, security, toilets, bag drop, passport control and ease of check-in. 

The survey found that smaller airports performed much better than their larger rivals, boasting shorter queues and less pre-flight stress.