Sewage flooding problems in home at Brancaster in Norfolk

Lucinda Wright has been unable to use her property off Broad Lane at Brancaster since Christmas, when raw sewage flooded her garden and flowed into the house.

At the time Anglian Water blamed high water levels, saying it would investigate and help with the clear-up.

But antiques dealer Ms Wright, 59, said she had been left to clear the mess up herself.

"I’ve had to had the house decontaminated twice as it flooded again the other day," she said.

The flooding at Lucinda Wright's property earlier this year (Image: Chris Bishop)

"The damage is extensive, not only outside but inside since I have had stagnant water and sewage sitting my house for four months.

"Once the sewage subsided I was left with fungus growing from the skirting.

"Not only are all the doors and woodwork stained brown but the sewage has infiltrated the walls so I have to re-plaster and redecorate because of the damp."

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Flooding on the lane outside Lucinda Wright's property at Brancaster (Image: Chris Bishop)

Ms Wright said she was waiting for a report into the sewage spill from Anglian Water along with any works to be carried out.

"Anglian Water are not guaranteeing this will be done this year so I could be in exactly the same situation next year," she added.  

"At this stage they are also not taking responsibility for the sewage spill."

'THERE IS SIMPLY A LOT OF WATER WITH NOWHERE TO GO'

Anglian Water said in a statement: "In Brancaster, the extreme rainfall we saw earlier this year and the bursts of wet weather we’ve seen this summer, combined with the already saturated ground from last winter, means that we’re seeing widespread infiltration of excess water into our sewer network – there is simply a lot of water with nowhere to go.

"It means that while our network is operating at the best it can, there’s much less room for the sewage which can cause problems with flushing toilets or using showers and washing machines."

Raw sewage in Lucinda Wright's garden earlier this year (Image: Chris Bishop)

The firm said it was carrying out "extensive CCTV investigations" of its network in Brancaster.

It added: "We’re providing regular updates directly to this customer, and we expect to be able to share findings from these surveys with her and the wider community in the coming weeks."