One reader is angry that his postbox of 27 years is not being replaced.

A couple of months ago I went to my local post box on Prince of Wales Road, Caister. This is something I have done hundreds of times over the last 27 years. When I arrived there I stood feeling foolish, letter in hand and no post box to put it in. The box had served in excess of 500 houses. According to the local postman it was knocked down by a car but would be reinstated. That was in November 2017.

Since then I have tried to find out when it would be reinstated, spending expensive hours on the telephone listening to an option of numbers of one to five and back again, lots of music and eventually finding the helpline based in Plymouth. They were not interested.

The mail service has over the years been one of the public services you could rely on and then I remembered that three years ago it was privatised.

I called at the GPO sorting office in Great Yarmouth to ask the question about reinstating the post box in Caister. I was told it was nothing to do with them now Royal Mail had been split from them. One service collects, the other delivers. Has anyone got any ideas short of re-nationalising the service?