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REPORT OF LOCAL GOVERNMENT AND SOCIAL CARE OMBUDSMAN

PUBLISHED: 12:45 29 March 2018

public notice

public notice

Archant

The Local Government and Social Care Ombudsman has issued a report following its investigation of a complaint against Norfolk County Council Adult Care Services.

Norfolk County Council

REPORT OF LOCAL GOVERNMENT AND SOCIAL CARE OMBUDSMAN

The Local Government and Social Care Ombudsman has issued a report following its investigation of a complaint against Norfolk County Council. The complaint was about Adult Care Services. The Ombudsman found that there had been fault on the part of the Council, and this had caused injustice to the complainant.

Norfolk County Council has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint. The Council must now consider the report and tell the Ombudsman within three months (or such longer period as the Ombudsman may agree) what it proposes to do.

Copies of the report will be available for public inspection during normal office hours at Norfolk County Council, Martineau Lane, Norwich, NR1 2D11 for three weeks starting on 29 March. Anyone is entitled to take copies of the report or extracts from it. Copies will be supplied at a reasonable charge.

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