Mobile network fails leaving customers without service or data

PUBLISHED: 09:04 17 October 2019 | UPDATED: 10:35 17 October 2019

The Three store in Norwich's Haymarket. Picture: GoogleMaps

The Three store in Norwich's Haymarket. Picture: GoogleMaps


Mobile customers on the network Three have reported that their service has completely failed.

Users have reported having no data or signal after a network failure last night.

According to website Downdetector, which offers a live overview of outages across different networks, said the problems began at 11.30pm last night.

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Norwich is one of the cities showing up as filing the most reports to Three, along with Manchester, London and Birmingham.

This morning, Three said: "We're currently experiencing technical difficulties with voice, text and data, meaning some of you will be experiencing intermittent service. Please accept our apologies, we're sorting this out right now."

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