Norwich Airport opens new duty free shop

PUBLISHED: 12:21 12 June 2018 | UPDATED: 15:34 12 June 2018

Norwich Airport's new duty free store Image: Jason Clark

Norwich Airport's new duty free store Image: Jason Clark


Norwich Airport has opened a new duty free shop following a major upgrade.

The new walkthrough store, which covers 200 square meters, opened at the weekend and sells a wide range of duty free and tax free goods.

It has been fitted out over the last two months by global travel retailer Dufry and will be operated under its World Duty Free brand as part of a 12-year contract.

As well as stocking brands in store, passengers are able to pre-order goods from Dufry’s reserve and collect service to be collected when they fly.

Norwich Airport managing director Richard Pace said: “This new store will absolutely transform the shopping experience for Norwich Airport’s customers and we’re delighted to be partnering with Dufry to bring their World Duty Free brand to Norwich.”

Norwich Airport is part of Regional and City Airports (RCA), the airport management division of Rigby Group plc, which also owns and operates Coventry Airport, Exeter Airport and Bournemouth Airport. Dufry already operates the travel retail stores in both Exeter and Bournemouth.

Fred Creighton, Dufry’s divisional CEO for UK and central Europe, said: “We would like to thank the partners of RCA for the trust they have placed in us and are delighted to have won this new contract at Norwich Airport.

“RCA is one of the most innovative regional airport operators in the UK and we look forward to working with them to realise their vision for a new retail experience at Norwich Airport.”

The new duty free store is part of an ongoing programme of investment at Norwich Airport which has also seen the airport’s executive lounge upgraded in recent months.

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