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Application forms full of jobseekers’ personal details found dumped in bin of Norwich flat

PUBLISHED: 06:49 22 July 2017 | UPDATED: 16:02 22 July 2017

Confidential documents found in a bin on Silver Road, Norwich, from the office of Redwood Origins/Norfolk and Suffolk Promotions. Photo: Submitted

Confidential documents found in a bin on Silver Road, Norwich, from the office of Redwood Origins/Norfolk and Suffolk Promotions. Photo: Submitted

Archant

Confidential documents filled with jobseekers’ personal data have been found dumped in a flat’s bin.

Office of marketing companies Redwood Origins, Norfolk and Suffolk Promotions on Silver Road, Norwich. Photo: Archant Office of marketing companies Redwood Origins, Norfolk and Suffolk Promotions on Silver Road, Norwich. Photo: Archant

The documents were discovered on Saturday, July 8 by a resident on Silver Road in Norwich who did not wish to be identified.

He said bags of paper were put in his bin which he said came from a marketing company on Silver Road called Norfolk & Suffolk Promotions.

Some of the papers have the name of a company called Redwood Origins on them, a firm set up in March this year, which is run from the same office as Norfolk & Suffolk Promotions.

The companies have the same owner, director - Simon Reynolds - and same office.

Confidential documents found in a bin on Silver Road, Norwich, from the office of Redwood Origins/Norfolk and Suffolk Promotions. Photo: SubmittedConfidential documents found in a bin on Silver Road, Norwich, from the office of Redwood Origins/Norfolk and Suffolk Promotions. Photo: Submitted

The man who found the paperwork said there were two bags of company waste in his bin.

He said he opened one bag and found pages of job application forms, including interview notes.

No attempt had been made to destroy the details in there, which included the name, address and phone number of the job applicant.

It also stated why the applicant was looking for a new job, how long they had been looking for, whether they wanted full time work, how soon they could start and details of any criminal conviction.

That form was entitled Redwood Origins Ltd.

The man said: “They are disposing of their confidential information which could lead to identity theft. I don’t know how it ended up in my bin.”

Other forms in the bin said they were “for internal use only” and were called “ISA PS Guidance Acknowledgements”. It detailed names of company employees and dates they had received induction training.

The names of the companies on those forms were Personal Fundraising Services and Credico.

Credico said the Norwich firms supplied it.

A spokesman said their understanding was the files were disposed of as commercial waste but were later “accessed”.

The man who found the paperwork said there was another bag in his bin with documents from the same company in the day before.

He said after finding the bags in there for a second time he went to the office of Norfolk & Suffolk Promotions.

“I said it is disgusting that you are using someone’s residential bin for company purposes,” he said. He reported the find to Norwich City Council.

•What the companies say

A spokesman for Credico said: ““We take the issue of document disposal extremely seriously, and are concerned by any suggestion that best practice may not have been met. We have contacted our partners regarding this issue, and our understanding is the materials were disposed of as commercial waste that may have subsequently been accessed.

“Credico maintains strict policies for the disposal of documents and materials. We have reminded our partners that they must comply with our policies.”

A spokesman for Personal Fundraising Services also said they would investigate.

Redwood Origins and Norfolk & Suffolk Promotions have not responded to requests for comment.

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