Broads marina reaps reward for investment
A Brundall marina was yesterday celebrating the reward for its investment with a visit by Broads Authority chief executive John Packman.
Brundall Bay Marina, owned by national marine operator Tingdene, has been re-assessed by the Yacht Harbour Association and retained its prestigious four gold anchor rating - just missing out on five gold anchor status for the first time.
Mark Cookson, manager at the 329-berth marina, the largest on the Broads, said: 'It is a rigorous assessment with a site visit and assessment of facilities. Extensive feedback is taken from berth-holders.'
He said they were pleased with their progress to arrive on the cusp of five gold anchors, a level only achieved by Waveney River Centre on the Broads.
Mr Cookson said: 'We have completed investment in new wetrooms and started a long-term project to renew quay headings.
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'To reach the next level, we are also improving existing showers and toilets and upgrading our CCTV system.'
He said they had increased their staff from five to six to help them carry out the further improvement work.
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Dr Packman said: 'I am absolutely delighted that Brundall Bay Marina has achieved this recognition for their high level of excellence in their facilities, customer service and management, which are fundamental to visitors' perception and enjoyment of the Broads.
'Quality of service is at the heart of the Broads holiday experience as it will encourage people to return again and again. It is something the Broads Authority has been trying to drive up for many years and I am delighted to be able to celebrate this prestigious award with such an exemplary business.'