Chapelfield shopping centre is open for business again this morning after it was evacuated following a fire alarm yesterday afternoon.

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An announcement made over the public address system shortly before 3pm warned shoppers to leave the mall as there was an emergency.

Four fire crews arrived from Sprowston, Carrow, Earlham and Wroxham, and found the alarm was triggered by residual smoke caused by the overheating of machinery.

Police were also called and stationed at the mall’s entrances to stop anyone going in.

The centre remained closed until 5.15pm while firefighters checked the building, but is open again as usual this morning.

A spokesman for Chapelfield said: “We can confirm that there was a small incident at Chapelfield on Saturday afternoon resulting in an evacuation of the centre just before 3pm.

“The Fire Service attended and worked closely with the Chapelfield team to investigate and safely resolve the incident, which was triggered by the overheating of machinery. No one was injured, but unfortunately due to residual smoke still being present in the centre we were not able to allow anyone back in until 5.15pm.

“As always the safety of our shoppers and staff is of the utmost importance and we would like to thank them all for their help and patience. We would also like to thank the emergency services for their invaluable assistance. Shops, cafes and restaurants were all open again by 5.30pm on Saturday and it is business as usual today.”

7 comments

  • If it was a false alarm why isnt it opened again at past 5pm

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    Albert Cooper

    Saturday, October 13, 2012

  • OMG WOW !!!!!!!!!!!!!!!!!!! Hope Trumpton's lunch wasn't disturbed.

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    Rolf

    Saturday, October 13, 2012

  • "Chapelfield shopping centre is open for business again " Well, that's a shame. I was hoping they would tear it down and build a chocolate factory there.

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    kenneth jessett

    Sunday, October 14, 2012

  • If it was a false alarm why is it still closed at past 5 pm ?

    Report this comment

    Albert Cooper

    Saturday, October 13, 2012

  • If it was a false alarm why isnt it opened again at past 5pm

    Report this comment

    Albert Cooper

    Saturday, October 13, 2012

  • It was a joke. I was there lurking in Monsoon and came out to find a public announcement (which couldn't be heard in the shop) going "Urgle gurgle, urgle burgle, urgle urgle urgle". So had to work out what was going on. The fact that the restaurant faciity was emptying out was a clue so we headed in the same direction. That took us out onto the plain just outside. Walked off to do other things in the City as it is not a good idea to hang around a building that had been Urgle Gurgled, ie: on fire or a terrorist bomb in it, your guess is as good as mine. Went back past it an hour later and the great British public was still planted in their thousands inches away from the entrances. Sure there were police there but they stood in the entrances nose to nose with a bunch of addicted shoppers hanging around like a herd of cows waiting to go back into their byre after a day in the fields. If that building had truly been at risk of going up in flames then those thousands would have been steak and chips. As for a terrorist bomb. Oh dear. Police and Chapelfield officials - nul points. I am pleased to hear that the car park was closed off although as we walked back to our car conveniently parked half a mile away, we noticed that the cattle wagons were still queueing up outside to get in with no policemen telling them to go away. Don't pay at all jcordy43, not your fault.

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    alecto

    Sunday, October 14, 2012

  • I had to leave my car and come home as they said it might not be open until about 6pm..I will not be paying any extra car park fees, as Albert said, if they know it was a false alarm why could we not go in to get our cars..

    Report this comment

    jcordy43

    Saturday, October 13, 2012

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