Post office opens inside Eaton pub

06:30 10 February 2016

Victoria MacDonald with Terry Stork of

Victoria MacDonald with Terry Stork of 'Pub is the Hub' at the opening of the new Post Office in the bar of the Cellar House pub in Eaton, Norwich

Enterprise Inns © 2016

Two pints of lager, a packet of crisps and a book of first class stamps, please.

Victoria MacDonald opening the new Post Office at the bar in the Cellar House pub in Eaton, NorwichVictoria MacDonald opening the new Post Office at the bar in the Cellar House pub in Eaton, Norwich

An Eaton landlady rode to the rescue when the village postmaster retired – by opening a post office in her pub.

People can now post parcels at the Cellar House, in Eaton Street, in a move welcomed by the community.

Landlady Victoria MacDonald, who won the Enterprise Inns’ 2015 Community Heroes Awards, said: “We’re so pleased to have taken on what is ultimately an invaluable service in the community.

“Our local branch officially closed the day before ours opened, so nobody went a day without a post office.

“In its new location, visitors benefit from longer opening hours, in addition to improved parking, on-site toilets and baby changing facilities.

“What’s more, they can grab a drink and a bite, too.”

The bulk of the project has been funded by the Post Office, with help from organisation Pub is the Hub, which helps pubs looking to broaden their community services.

The pub also helps cycling and knitting clubs, offers support to disabled visitors, and sponsors local football and cricket teams, as well as various other charity events.

Enterprise regional manager Adam Cogan said: “The Cellar House is a fantastic pub, run by a very passionate, forward-thinking publican.

“Victoria can’t do enough for the local community, and taking on such a huge project is proof of that.

“She really does go above and beyond.”

The new post office at the Cellar House opens from 10am to 8pm Monday to Thursday, 9am to 6pm on Fridays, 9.30am to 6pm on Saturdays, and 9.30am to 12pm on Sundays.

Services available include standard postal services, bill payments, car tax, foreign currency, transfers and gift cards.

An official Edwardian-themed launch day for the post office will take place on Saturday, February 20, hosted by special guest Simon Wright, chief executive of local children’s bereavement charity Nelson’s Journey, and Lord Mayor of Norwich, Brenda Arthur.

1 comment

  • This is the future for the local that wants to stay open. This type of venture would probably be more relevant in rural areas to prevent dormitory villages. In fact there must be the scope for these establishments to become little commercial trading areas. Heck, if they operate a ticket queueing system one can sit about in comfort rather than stood up shuffling from one foot to the other.

    Report this comment

    Green Ink from Tunbridge Wells

    Wednesday, February 10, 2016

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