December 5 2013 Latest news:
Friday, September 20, 2013
The EDP’s Let’s Get Connected campaign for better mobile phone and broadband coverage in Norfolk and Suffolk has been running for less than a week and support is coming in from readers concerned about the poor service.
So far, 40 people have filled in and returned the Let’s Get Connected form to register their backing for the paper’s campaign, and many more have phoned in to talk about the problems the poor signal caused them in their everyday lives.
Donald Harrod, of Sandy Hill Estate, Salthouse, spoke about his concern about the risk of flooding to his area of the north Norfolk coast – particularly the Environment Agency issuing warnings via mobile phone.
He added: “This is an area prone to flooding by sea which does not have a mobile phone signal and the Environment Agency has done away with flood sirens and hopes to warn of tidal surges and floods by mobile phone or texts.”
Anne Adams, of Wood Drive, Beetley, said she switched mobile phone providers after moving to the area 10 years ago because her original service was “useless”.
She added: “The signal is mostly OK but has got quite worse. No signal in the house or quite a large area around it. Several blackspots here when out walking on my own. I would dearly love to text at home.
“When I move into signal they all come in and it is not easy to answer when out.”
South Norfolk councillor Andrew Pond, who represents Wymondham, said he visited Aylsham Show but could not pay by card because the communications were not sufficient for the machines to work.
He added: “I thought last year when they said they could not get a signal they would have sorted it out, but there was the same problem this year and I am quite shocked about it.”
Geoff Rogers, 73, of Delane Road, Drayton, said he could not get a signal where he lived to contact his partner, who lives in Lingwood.
However, he said when he visited his home in France, in the rural commune of Hesdin, near Calais, the quality of the signal was much better, even though the area was more remote than where he lived in Norfolk.
He also has to make regular visits to Norfolk and Norwich University Hospital to receive treatment as he has suffered from cancer, but the poor signal makes it difficult to communicate with the hospital.
“I am retired. I need to organise my life and tell people when I am going to turn up for meal arrangements, but I have difficulty in organising my retired life.”
To add your support to the Let’s Get Connected campaign, you can visit www.edp24.co.uk/news/lets-get-connected