Rail boss says no heads have rolled after Norwich to London delays last month

19:43 09 June 2014

Norwich MP Chloe Smith

Norwich MP Chloe Smith

Network Rail’s boss said there would be consequences, but no heads had rolled after major rail delays on the Norwich to London rail line last month.

Mark Carne, who is chief executive of the rail infrastructure firm, admitted the closure of the mainline to the region had been a huge problem for many thousands of passengers, when quizzed on the delays by MP Chloe Smith during the Transport Select Committee yesterday.

Ms Smith questioned if he had confidence in the company’s contractors, telling him it was not acceptable that the main line from the region to London had remained closed until about 8am, taking several hours to return to normal, as a result of upgrades.

Mr Carne said the delays had happened because there had been a transition between contractors.

“I am not aware that any heads have rolled, so to speak. There will certainly have been consequences because it was not an acceptable level of performance. We will have gone back and looked at what went wrong, why did it go wrong and what can be done differently,” he added.


  • Whilst delays are annoying I do think the death penalty by guillotine is a bit harsh Chloe. Tone it down a bit sunshine.

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    Wednesday, June 11, 2014

  • If the heads of those in charge should roll very time service falls short of that what was promised then an awful lot of MPs need to start worrying.

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    Tuesday, June 10, 2014

  • ".. it was not an acceptable that the main line ..." ? ".. why did it wrong .." ? Doesn't anyone read what they write nowadays?

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    Tuesday, June 10, 2014

  • Indeed. The idea that she might be raising a point of genuine concern to many commuters from Norwich is plainly ridiculous. She must be up to no good. Go cynicism!

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    a fine city

    Monday, June 9, 2014

  • She is looking for votes and has started grandstanding for 2015.

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    Monday, June 9, 2014

  • Looks like Ms Smith was delayed, otherwise why would she care?

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    Monday, June 9, 2014

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