Rail boss says no heads have rolled after Norwich to London delays last month
19:43 09 June 2014
Network Rail’s boss said there would be consequences, but no heads had rolled after major rail delays on the Norwich to London rail line last month.
Mark Carne, who is chief executive of the rail infrastructure firm, admitted the closure of the mainline to the region had been a huge problem for many thousands of passengers, when quizzed on the delays by MP Chloe Smith during the Transport Select Committee yesterday.
Ms Smith questioned if he had confidence in the company’s contractors, telling him it was not acceptable that the main line from the region to London had remained closed until about 8am, taking several hours to return to normal, as a result of upgrades.
Mr Carne said the delays had happened because there had been a transition between contractors.
“I am not aware that any heads have rolled, so to speak. There will certainly have been consequences because it was not an acceptable level of performance. We will have gone back and looked at what went wrong, why did it go wrong and what can be done differently,” he added.