An online service that has photographed the world has helped Suffolk County Council get to the bottom of a dark mystery.

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Complaints had been made by residents of Wingfield Street, in Bungay, that a part of their road was particularly dark, but after initial investigations into the situation proved fruitless, council workers turned to Google Streetview for help.

Residents had complained to the town council about how dark an area of the road was, near Lower Olland Street, with a visible square on the path seeming to show where a lamppost had been.

The concerns were put forward to Suffolk county councillor David Ritchie last month by the town council and on Monday he reported back that the council’s lighting department had needed to use Google to discover that a lamppost was in fact missing.

Mr Ritchie said: “Councillor O’Neill had raised the issue of areas of darkness in Wingfield Street. I phoned up the lighting team and emailed, and they said they couldn’t find anything wrong with the lights.

“They said they could not find any trace of the missing streetlight and said they had never come across this before.

“There was no sign of the missing streetlight, but when they looked on Google Earth they said it was there in the past.”

Mr Ritchie said that the head of lighting at the council was extremely sorry and that it had been ‘dematerialised’ by an officer who no longer works for the council.

It is presumed that the post had been removed after an accident.

The council hope to reinstate the light on November 28.

Mayor Terry Reeve thanked Mr Ritchie for “throwing some light on that mystery”.

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