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Norwich pub has to turn off the karaoke

PUBLISHED: 13:12 02 August 2012 | UPDATED: 12:42 18 August 2012

Landlords of the Windmill, Barbara and Andy Cradock who have had a complaint about their live music and karaoke nights. Picture: Denise Bradley

Landlords of the Windmill, Barbara and Andy Cradock who have had a complaint about their live music and karaoke nights. Picture: Denise Bradley

Archant

A city pub, popular for its music, turned off its speakers last weekend after a complaint from neighbours revealed it had the wrong licence.

The Windmill in Knox Road said custom collapsed by 75pc on Friday night when it was forced to end its karaoke nights after five years.

New neighbours contacted Norwich City Council to complain about loud music at the pub, and after a visit from a council officer, the pub discovered that it had been running the karaoke nights without the correct licence since 2007.

Landlord Andy Cradock, 44, who took over the pub with wife Barbara in May, said they had only found out they needed a karaoke licence at the venue following the complaint. He said: “Nobody realised we were not licensed for music on Sunday.

“Nobody knew we needed a separate licence for karaoke.”

He said the pub had suffered because of the noise complaint, with regulars going elsewhere for their music.

Mr Cradock said: “Everyone else in the neighbourhood frequents the pub and loves the music, but a lot of regulars went elsewhere.”

The pub can still have live music nights, but its weekend karaoke nights have stopped while it applies for a new licence, which will take around a month.

Mr Cradock said the pub was doing all it could to reduce noise levels and had just spent £300 on sound proofing.

Peter Jennings, 54, the former landlord, who started the karaoke nights, said the pub had hosted music nights since before he started drinking there at 18.

He said: “We always kept the neighbours in mind.

“The Windmill has been a music venue for years.

“It is also a very close community pub, with lots of the locals from Honey Close and Knox Close using it.”

A spokesman for Norwich City Council said: “It is the responsibility of the licence holder to trade in accordance with the licence granted by the council. We act on any complaints we receive, as was the case in this situation. The licence holder has been made aware of what needs to be done to comply with the licence if karaoke music is to be played – this entails applying for a variation to the existing licence.

“As with all applications of this nature, the process takes 28 days.”

Do you have a story about a pub for the Evening News? Contact David Bale on 01603 772427 or email david.bale2@archant.co.uk.

17 comments

  • Tequila, is that for real??? The karaoke craze was another death blow to pubs, most sane people tended to clear off when their local boozer took up this frightening and very 90's so called entertainment. I'm all for live young bands...but screaming out of tune mums all looking orange ...yuk!!!!

    Report this comment

    nrg

    Friday, August 3, 2012

  • Yes i agree with the new neighbours should of done there research BUT the new landlordlady should also have done theres ! And read and understood the terms n conditions of the premises entertainment licence its not rocket science when taking over a pub !

    Report this comment

    antonia64

    Thursday, August 2, 2012

  • The Landlord may not have had the correct licence but it was not on purpose, they have had these nights for 5 years and never been a problem till some one moved in near the pub and desisded that they didnt like it. If you move near a pub you should do your reasearch first as we all no there will be some nose. This happened with the ferry boat and they had the right licences but people moved oppsite it and compalined and it ended closing down. Our local pubs are stuggling as it is and the last thing we need and inconsiderate people who dont care about anyone bar them selfs, what this person has done is ruin the fun that all the locals have that go there and also may ruin the lives of the people who own the pub by putting them out of buissness all becasue THEY desided to move next to a pub that had loud music.

    Report this comment

    parked8

    Thursday, August 2, 2012

  • I agree with the neighbours. No one living near by should have to put up with this.

    Report this comment

    Johnny Norfolk

    Thursday, August 2, 2012

  • Whileyboy..... Check what the statement says before making a comment. These nights have been going on for 5 years and Andy and Barbara have only just taken over. So if you are asking why the "new neighbours" are being targeted then its simple, THEY should have done the research before moving right near a pub. I personally know Andy and know his intentions are not to upset people, he has simply taken on a pub and continued its entertainment not knowing the pub did not have the correct license. I hope that he gets the license granted and can continue the business as normal. I would totally understand the complaint if the noise had suddenly started with no warning but this simply was not the case!

    Report this comment

    STB

    Thursday, August 2, 2012

  • It always amazes me that people move near a pub then complain about the noise what do they expect. There seem to be lots of people like this in Norwich, sadly, If you want peace and quiet move to a country village, Norfolk is full of them,. If you live in a city expect it to be like a city with normal city amenities. otherwise move to the country. I say this as someone who lived in a suffolk village for many years and to be honest the part of Norwich i live in is quieter than my old village and its only 20 mins walk from city centre.do your research before you move,Some people seem to want to turn Norwich into a sort of large village. Appreciate it ,it has all the advantages of a city without the disadvantages, personally id never ever want to live in a village again so am prepared to sometimes accept things that i dont always like to live in a city with its amenities.

    Report this comment

    june muskett

    Friday, August 3, 2012

  • £300 on soundproofing did they buy a set of extra thick curtains.

    Report this comment

    david106

    Thursday, August 2, 2012

  • I'm sorry, but this boils down to the landlord being in the wrong. Why are the 'new neighbours' being painted in a negative shade. If you're running a venue and wish to have nights which may increase footfall and noise, then the research needs to be done in advance so things like this don't happen. It's poor planning on the part of the pub. The council and neighbours have done nothing wrong here. Regards, Whiley.

    Report this comment

    Whiley Boy

    Thursday, August 2, 2012

  • It always amazes me that people move near a pub then complain about the noise what do they expect. There seem to be lots of people like this in Norwich, sadly, If you want peace and quiet move to a country village, Norfolk is full of them,. If you live in a city expect it to be like a city with normal city amenities. otherwise move to the country. I say this as someone who lived in a suffolk village for many years and to be honest the part of Norwich i live in is quieter than my old village and its only 20 mins walk from city centre.do your research before you move,Some people seem to want to turn Norwich into a sort of large village. Appreciate it ,it has all the advantages of a city without the disadvantages, personally id never ever want to live in a village again so am prepared to sometimes accept things that i dont always like to live in a city with its amenities.

    Report this comment

    june muskett

    Friday, August 3, 2012

  • I use this pub as and when i can get out, being a mum of 4 children it is no easy task but it is one of the only places i go and i look forward to friday nights having a sing song!!!... to be fair the music is never that loud and it does not go on till the early hours of the morning... they do not have trouble in there and it is one of the only true local pubs left where you can go in and talk to every one and not be judged. OK its the wrong licence but no wrong has been done to cause offence to anyone... the new landlord and landlady are 2 of the nicest people it is my pleasure to know and had they known of the licence problem they would have fixed it when they took over, as for the new neighbour... i understand that noise can be a pain but they where still licenced for live music that is no noiser than karaoke so i dont understand how they can complain about the noise when it was their choice to move near a live music venue!!

    Report this comment

    Tequila Donovan

    Thursday, August 2, 2012

  • "New neighbours contacted Norwich City Council to complain about loud music at the pub" - typical of the attitude of some people. If you move into a new houseflat you should do your research. It's like people moving into a house next to Norwich airport and then complaining about noise from planes. As the former landlord says “The Windmill has been a music venue for years". If you don't want to be disturbed by noise then don't move in next to a pub.

    Report this comment

    neil499

    Thursday, August 2, 2012

  • Why has this story been positioned as being on the landlord's side? A story about someone being stopped for driving due to no driving licence wouldn't be. Presumably the landlord will be sent on a course to teach the rules of running a public house?

    Report this comment

    AE

    Thursday, August 2, 2012

  • It always amazes me that people move near a pub then complain about the noise what do they expect. There seem to be lots of people like this in Norwich, sadly, If you want peace and quiet move to a country village, Norfolk is full of them,. If you live in a city expect it to be like a city with normal city amenities. otherwise move to the country. I say this as someone who lived in a suffolk village for many years and to be honest the part of Norwich i live in is quieter than my old village and its only 20 mins walk from city centre.do your research before you move,Some people seem to want to turn Norwich into a sort of large village. Appreciate it ,it has all the advantages of a city without the disadvantages, personally id never ever want to live in a village again so am prepared to sometimes accept things that i dont always like to live in a city with its amenities.

    Report this comment

    june muskett

    Friday, August 3, 2012

  • I use this pub as and when i can get out, being a mum of 4 children it is no easy task but it is one of the only places i go and i look forward to friday nights having a sing song!!!... to be fair the music is never that loud and it does not go on till the early hours of the morning... they do not have trouble in there and it is one of the only true local pubs left where you can go in and talk to every one and not be judged. OK its the wrong licence but no wrong has been done to cause offence to anyone... the new landlord and landlady are 2 of the nicest people it is my pleasure to know and had they known of the licence problem they would have fixed it when they took over, as for the new neighbour... i understand that noise can be a pain but they where still licenced for live music that is no noiser than karaoke so i dont understand how they can complain about the noise when it was their choice to move near a live music venue!!

    Report this comment

    Tequila Donovan

    Thursday, August 2, 2012

  • I use this pub as and when i can get out, being a mum of 4 children it is no easy task but it is one of the only places i go and i look forward to friday nights having a sing song!!!... to be fair the music is never that loud and it does not go on till the early hours of the morning... they do not have trouble in there and it is one of the only true local pubs left where you can go in and talk to every one and not be judged. OK its the wrong licence but no wrong has been done to cause offence to anyone... the new landlord and landlady are 2 of the nicest people it is my pleasure to know and had they known of the licence problem they would have fixed it when they took over, as for the new neighbour... i understand that noise can be a pain but they where still licenced for live music that is no noiser than karaoke so i dont understand how they can complain about the noise when it was their choice to move near a live music venue!!

    Report this comment

    Tequila Donovan

    Thursday, August 2, 2012

  • It always amazes me that people move near a pub then complain about the noise what do they expect. There seem to be lots of people like this in Norwich, sadly, If you want peace and quiet move to a country village, Norfolk is full of them,. If you live in a city expect it to be like a city with normal city amenities. otherwise move to the country. I say this as someone who lived in a suffolk village for many years and to be honest the part of Norwich i live in is quieter than my old village and its only 20 mins walk from city centre.do your research before you move,Some people seem to want to turn Norwich into a sort of large village. Appreciate it ,it has all the advantages of a city without the disadvantages, personally id never ever want to live in a village again so am prepared to sometimes accept things that i dont always like to live in a city with its amenities.

    Report this comment

    june muskett

    Friday, August 3, 2012

  • Nell499 - I partly agree with your sentiment about new neighbours. However, what if they had checked the licencing terms for the pub and were happy with the terms? The pub simply isn't being run in accordance with its licence.

    Report this comment

    AE

    Thursday, August 2, 2012

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