Norwich joins Royal Mail delivery trial

Royal Mail. Pic PA Royal Mail. Pic PA

Tuesday, September 2, 2014
12:37 PM

Norwich is taking part in a Royal Mail trial which will allow people to pick up parcels on Sundays.

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Customers will be able to collect parcels at around 100 offices from this weekend, while parcel deliveries will be made within the M25 area.

Royal Mail said the move would make it easier for online shoppers not at home during the day to pick up parcels, with offices open for four hours from noon.

And the Norwich Delivery Office in 10-20 Roundtree Way will play a key role by opening between 12pm and 4pm on Sunday.

Tony Fox, Royal Mail Operations Director, said: “We are continuing to be more customer responsive and provide more options for people to receive items they have ordered online.

“I am delighted to pilot Sunday afternoon opening at around 100 of our delivery offices across the UK with the highest parcel volumes, including Norwich.”

Dave Ward, deputy general secretary of the Communication Workers Union, added: “Royal Mail employees are keen to work with the company to improve services for customers. Delivering on Sunday is an important initiative and one of the ways in which Royal Mail, with the help of its workers, is modernising.

“We’ve negotiated that staff can opt to work on Sundays voluntarily and we’ve ensured they are properly compensated. We have worked hard to make sure that Royal Mail is committed to using full and part-time staff rather than agency workers.”

• Do you have a business story Contact business editor Ben Woods on 01603 772426 or email ben.woods@archant.co.uk

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