Bus passengers travelling to Norwich from Attleborough and Wymondham will benefit from lower fares and an increased service from next week.

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Dereham-based company Konectbus will launch a new hourly 6A service from Attleborough to the city on Monday, which will compete with the current 13 service supplied by First.

Meanwhile First has slashed its fares and will increase the frequency of its service in August leaving bus campaigners hailing the benefits of a little added competition.

A spokesman for Norfolk Buswatch said: “This is a rare example of where limited competition can provide real benefits for bus passengers and provide a viable alternative to driving to Norwich by car.”

The new 6A service, which will pass through Wymondham and Hethersett, will run Monday to Saturday with additional pick-ups at peak times.

According to the Konectbus website, typical fares for the route will include £3.90 for a day return and £17.50 for a weekly ticket from Attleborough, while Wymondham passengers should expect to pay £3.80 for a day return and £15 for a weekly ticket.

Since July 11, First customers have been enjoying a fare promotion which has included Wymondham passengers paying £3.90 for a two-trip ticket instead of £4.90 for a day ticket, while Attleborough passengers have had their weekly tickets cut from £28 to £17.50 due to the town being moved within the Norwich zone.

From August 21, the present hourly 13 service will be running every 20 minutes during peak times and every 30 mintues off peak. Later evening journeys and Sunday times will also be added to the timetable.

Steven Royal, operations manager at Konectbus, said the new service was created as a result of customer requests.

He said: “As a company we’re always looking to expand and improve our service in the area. We get customer feedback and act upon it and introduce things where there is a demand.

“It’s not always about competition with other companies - we don’t intend to match others service by service. But our aim is to introduce something that’s a bit different, like the direct service between Attleborough and Hethersett.”

A spokesman for First said: “Following meetings with local parish councillors and passenger feedback from our customer services team, we decided to offer a promotion on our fares in Attleborough and Wymondham.

“This promotion has been very well received, especially by passengers in Attleborough who are now able to purchase Norwich Zone 5 tickets.”

8 comments

  • Customers will also get a reliable service with clean vehicles unlike First Bus

    Report this comment

    Norwich lad

    Thursday, July 21, 2011

  • I'm rooting for Konectbus to win and hope passengers choose them over First Bus as we are in desperate need for real competition to improve the outdated, inefficient and environmentally unfriendly service that I believe First Bus and others provide throughout Norwich. The only problem is that the tax payer may end up paying out more in Bus Service Operators Grants (BSOG) to these competing companies to transport even more empty bus passenger seats back and forth throughout our communities. BSOG is essentialy tax relief on fuel duty and does nothing to to further incentives to increase bus passenger numbers. According to the department For Transport figures for 2009 claims show that First Eastern Counties Bus Ltd claimed £4,105,655.02 and in the same year Konnect Bus claimed £305,118.38, that is a lot of tax payers money being gifted to these privately owned bus companies for essentially burning diesel, lets hope that they waste our money efficiently!

    Report this comment

    Matt Stevenson

    Thursday, July 21, 2011

  • I'm hoping they will extend the Attleborough service to Watton - we have no way of getting to our next nearest town: I don't mind who runs the service, but Konectbus run buses through Watton currently and are very reliable

    Report this comment

    whiskeymac

    Thursday, July 21, 2011

  • I'm hoping passengers choose Konectbus over First Bus as we are desperate for competition to force First Bus to improve it's service throughout Norwich. According to the Department For Transport, Bus Service Operator Grant claims for 2009 show that First Eastern Counties Bus Ltd claimed £4,105,655.02, that is a lot of tax payers money being gifted to this privately owned bus company for essentially burning diesel while transporting 1000's of empty bus passenger seats around our communities for most of the day. All this at a time when our city council is forced to close public toilets to save money!

    Report this comment

    Matt Stevenson

    Thursday, July 21, 2011

  • I hope First Bus doesn't cheat by using cross subsidies to compete against the lower overheads of Konnectbus and stifle this competition!

    Report this comment

    Matt Stevenson

    Thursday, July 21, 2011

  • I'm rooting for Konectbus to win and hope passengers choose them over First Bus as we are in desperate need for real competition to improve bus services throughout Norwich. The only problem is that the tax payer may end up paying out more in Bus Service Operators Grants (BSOG) to these competing companies to transport even more empty bus passenger seats back and forth throughout our communities. BSOG is essentialy tax relief on fuel duty and does nothing to to further incentives to increase bus passenger numbers. According to the Department For Transport claims for 2009 show that First Eastern Counties Bus Ltd claimed £4,105,655.02 and in the same year Konnect Bus claimed £305,118.38, that is a lot of tax payers money being gifted to these privately owned bus companies for essentially burning diesel, lets hope that they waste our money efficiently while the council closes public toilets to save money!

    Report this comment

    Matt Stevenson

    Thursday, July 21, 2011

  • New bus service launched, what with? A gigantic catapult :)

    Report this comment

    chebram71

    Thursday, July 21, 2011

  • I would love to know how they managed to move the town of Attleborough. Surely it would have been easier to mov e the boundary!

    Report this comment

    Ian Parsons

    Thursday, July 21, 2011

The views expressed in the above comments do not necessarily reflect the views of this site

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