Injured animal shocks shoppers at Castle Mall shopping centre in Norwich

PUBLISHED: 09:32 22 May 2015 | UPDATED: 12:41 22 May 2015

Deer in the toilets of Castle Mall shopping centre

Deer in the toilets of Castle Mall shopping centre


Shoppers in the Castle Mall had an early morning surprise, when a deer wandered into the complex.

She found her way in at around 9am, at a time when the centre was already busy with shoppers.

A member of the public ushered the creature, a young female, into the complex toilets to contain her, before alerting staff.

The deer had a wound on her hind leg and is thought to have taken refuge in the shopping centre after being hit by a vehicle.

It was seen on the morning of May 18 by a resident living on Stuart Gardens, just off Prince of Wales Road being chased by a dog.

Jason Dagless said: “I heard a lot of commotion and looked out my window to see something brown shoot under the fence into Kwick Fit with a black and grey staffy cross chasing after it.

“Then all I could hear was barking and screaming until a builder came along and scared the two off. It was then I realised it was a muntjac deer as it ran back to James Stuart Garden with the dog right behind.”

The deer was later recovered by staff from the Hillside Animal Sanctuary, where she is being treated.

Staff there say it is the first time they have heard of a deer finding its way into the city centre and are mystified as to how she got there.

John Watson, from the Frettenham sanctuary, said: “There have been stories in the past where a deer has been struck by a car and has somehow been stuck in the grill so you can only wonder if that happened here.

“You can get deer very close to the city centre in Norwich, you get them at Mousehold Heath

and Cromer Road, but I have never heard of a case before where a deer has been in the city centre.

“The doe was bleeding very heavily when it was found but it is now safe at the sanctuary after receiving the necessary veterinary treatment.”

Becca Elmy, a marketing director at the Castle Mall, who was there at the time of the incident on Monday, said: “It was a surprise when it came through on the radio that a wounded deer was running through Castle Mall, as we have never heard that one


To donate to the sanctuary, visit and click on “please donate”.

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