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Hoste Arms gets full marks for hygiene just three months after one out of five rating

13:50 13 July 2014

The Hoste in Burnham Market has had a new kitchen installed, which has bumped the establishments hygiene rating up to five out of five. Chef James OConnor displays his dish Norfolk Coastline Assiette, and is pictured in the new kitchen area with co-owner Brendan Hopkins and James Sanders (centre).  Picture: Matthew Usher

The Hoste in Burnham Market has had a new kitchen installed, which has bumped the establishments hygiene rating up to five out of five. Chef James OConnor displays his dish Norfolk Coastline Assiette, and is pictured in the new kitchen area with co-owner Brendan Hopkins and James Sanders (centre). Picture: Matthew Usher

© Archant Norfolk 2014

A Burnham Market hotel has been awarded a five out of five food hygiene rating, just over three months after it was rated one out of five.

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The Hoste’s top mark means the hotel’s new state-of-the-art £150,000 kitchen, reviewed for the first time since its installation, is in the highest possible order.

Co-owner Brendan Hopkins said: “We are delighted with the best ever results of the inspection.

“Not only does this most accurately reflect the high standards we pride ourselves on at The Hoste, but it’s the first time the hotel has received the maximum five star rating.

“It’s an absolute credit to the team here at The Hoste.”

Hoste Arms owner confident of turnaround after hotel’s one out of five food hygiene rating

The Hoste was originally inspected by the Borough Council of King’s Lynn and West Norfolk as part of the Scores on the Doors scheme, at the end of March.

Mr Hopkins requested a re-inspection which was carried out last week.

That gave The Hoste the highest possible marks for food hygiene, safety, confidence in management and structure and cleaning.

Mr Hopkins said the new kitchen, installed two months ago, will help the business to provide high quality food efficiently and enable the restaurant to welcome more customers.

It has resulted in The Hoste taking on six new chefs and Mr Hopkins said the new kitchen was key in achieving the dramatically improved rating.

The kitchen is the latest in a £2m redevelopment of The Hoste undertaken since Mr Hopkins and his wife, Bee, bought the hotel in 2012.

That has included a new garden room, bedrooms and New Zealand-style lodge dining area.

Mr Hopkins said: “The business is doing well. We are 4pc up on last year and are moving forward all the time.”

On request, any customers who dine at The Hoste will be offered the opportunity to view the kitchens.

Do you have a story about a tourism business? E mail newsdesk@archant.co.uk

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1 comment

  • Good to read this but it doesn't address the issue of how a very very expensive hotel could be in the position of getting just 1 out of 5. It must be down to staff incompetence and lack of hygiene which is truly shocking bearing in mind how posh it is supposed to be. Check out the scores on doors and you will see that very few get less than 3 out of 5 so it must have been truly disgusting on the last inspection. Let's hope the staff have all had rigorous training now so that it stays on a score of 5. You can have the most expensive kitchen and equipment In the world but if staff have poor hygiene habits then it will just deteriorate again.

    Report this comment

    samphirelover

    Sunday, July 13, 2014

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