Watton Medical Practice accused of ‘betrayal of trust’

Watton Medical Practice. Watton Medical Practice.

Friday, June 27, 2014
10:27 AM

Councillors have accused a surgery of a “betrayal of trust” after they decided to deregister 1500 patients.

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Breckland council has stepped into the row surrounding Watton Medical Practice, which has also temporarily closed its patient list, as part of an into the provision of local health services.

“The unilateral announcement by Watton Medical Practice that it is de-registering 1500 patients, some of who have been with the surgery all of their lives and many of whom are elderly and vulnerable, is seen as a betrayal of the trust that patients place in their local medical services provided through the NHS,” said Phil Cowen, chairman of Breckland’s overview and scrutiny commission.

The inquiry will be led by the council chairman Robert Kybird, and will call on NHS chiefs to report on how the de-registering came about, what will be done for the 1500 affected residents and how this type of situation can be avoided in future.

The group is expected to report back before the end of July.

The practice, which has tried and failed to recruit extra doctors, has said the review of its list was “the only option” to ensure quality and safety of care.

7 comments

  • I have raised this point several times in the past with various Councillors.Was told these factors including medical have been taken into account before permission is granted. WMP clearly demonstrates this is not so. What concerns me is who will be given priority when more new homes are built? The new residents will expect to be patients at WMP so to make room will the de registration be repeated?

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    Norfolk Lad

    Monday, June 30, 2014

  • Shambles how it has come to this but surely the fingers should be pointed at the planners whom gave permission for the developments that have helped to cause this and many other issues locally? You can't keep building and building and not adding the infrastructure to support these new developments! On the other hand we as a family offered to be 4 of those to be moved to other surgeries as we all drive and are fortunate that we do not need regular GP access so that 4 more vulnerable people could stay on the books or those that do not have easy access to transport but it was turned down ??? Where is the sense in that? We can easily travel to Hingham or shipdham etc but our offer was rejected! Shame really as it could have helped someone !

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    Julie nind

    Sunday, June 29, 2014

  • When we heard about this we discussed it as a family and decided to offer to be removed from the list instead of some of the elderly patients, as we all drive we could have easily accessed either Hingham or Shipdham surgeries but this was met with an emphatic no from the Practice Manager! We are four adults whom have no regular need to see a GP at the moment so shipping us out would have saved 4 users of the surgery whom need easy and regular access being farmed off unnecessarily !! The surgery itself is fine and I believe an opinion of the Practice Manager at the planning meeting expressing concerns over the development of Blenheim Grange etc was ignored about the surgery coping with the influx! We live on Blenheim and we feel that this development went ahead no matter what!! Shamefull in the least! The recent article on the lack of infrastructure on the estate confirms this along with the current situation at the surgery! The answer is simple build a small surgery on Blenheim Grange to cater for Carbrooke and that end of Watton along with a play area and community centre! This would alleviate the pressure on the Watton surgery plus provide the much needed facilities for that entire area!! No more homes to be built in the entire WattonCarbrooke area until this debacle is sorted!! We have lived here for over four years and all we get for our Council Tax is our bins emptied once a week!!!!!! Nothing else!!! So somewhere else in the Breckland Area is benefitting from the amount we have paid and co time to pay!!!!! This needs to be sorted at government level now to ensure that the current situation is sorted promptly and prevented from happening again !!!

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    Julie nind

    Sunday, June 29, 2014

  • Can we assume no further housing development will be approved in the catchment area of this surgery until the vacancies have been filled. By saying this I am assuming a viable infrastructure is part of any planning process or do I dream?

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    jennifer jane

    Friday, June 27, 2014

  • Would this be the same Breckland Council who gave planning permission for thousands of new houses in Watton, which is now bursting at the seams, the impact of the lack of infrastructure is felt both within the community and wider areas, see the traffic on the B1108 for instance. They should have anticipated this problem, this is happening all over Norfolk sadly.

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    Kc1

    Friday, June 27, 2014

  • Not sure on the accuracy of this report - there is no SouthWest Norfolk CCG - and the South Norfolk CCG do not commission the main primary care contract held by the practice; NHS England do! Given that NHS England have been heavily involved it would appear that the only helpful suggestion from Breckland DC might be to offer a 'Golden Hello' of £0,000's to attract GP's to Norfolk. Chances of this.... Zero - so don't expect 'easy answers' to the national GP recruitment crisis BDC!! #yourGPcares

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    walkerman1009

    Friday, June 27, 2014

  • Why has it taken until the story went National, before anyone who could do something about this complete debacle of poor management and planning? This has not just happened in the past month, its been on the NHS Choices site the practice has a score of 49% where was CQC, HealthWatch, Commissioners or was it felt best not to highlight the problems and just keep quiet, so now there's a knee jerk reaction, which has not shown any dignity or respect to ANY patient! I hope those who have made these decisions, would feel just as happy for either themselves or close family member to be treated in the same way?

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    mark trench

    Friday, June 27, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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