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Norwich pilot scheme to help those with dementia manage their money rolled out nationwide

PUBLISHED: 17:28 06 October 2017 | UPDATED: 17:28 06 October 2017

Stack of British coins. Photo: Archant

Stack of British coins. Photo: Archant

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A pilot scheme to help those living with dementia manage their money has been so successful at a Norwich bank it is being rolled out nationwide.

A new guide created in partnership with Alzheimer’s Society and Alzheimer Scotland was on display in HSBC in the city.

The majority of customers taking the leaflets were looking after the finances of family members that suffered from Alzheimer’s.

Most said the leaflet would help their loved ones to bank more independently.

Further interest was expressed from local health care professionals praising the leaflet, some even took a few to hand out to patients back at their GP practices.

The guide includes advice on keeping track of spending, protecting against fraud and how to enable others to support customers with their finances.

Ed Taylor, branch manager, said: “We had an overwhelming response to the new guide in Norwich and it’s fantastic to see the benefit the information it provides has had on customers. The aim of the new guide is to help our customers who may be affected by dementia to feel comfortable in knowing they have the right support in place to best manage their finances. It also ensures that our customers continue to feel independent when making important life decisions.”

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