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Meeting aims to improve mental health care in Norfolk

PUBLISHED: 16:25 24 October 2017

Healthwatch Norfolk chairman William Armstrong. Picture: Denise Bradley

Healthwatch Norfolk chairman William Armstrong. Picture: Denise Bradley

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An event aimed at improving patient care in times of mental health crisis is set to take place next month.

Healthwatch Norfolk, the consumer champion for health and social care, is bringing together medical professionals from across the region for the event on November 7. It has been set up following a report published by Healthwatch - called Using Urgent And Emergency Services At Times Of Mental Health Crisis - which gathered experiences from service users and their families, as well as insight from local care providers. The report presented a mixed picture of people’s experiences.

William Armstrong, Healthwatch Norfolk chairman, said: “It is vital the views and experiences of service users are taken into account. We are doing what we can to ensure the failings in crisis care highlighted in our report are learned from and acted upon.”

Anyone can provide feedback to Healthwatch on any local health and social care service at www.healthwatchnorfolk.co.uk/services

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