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Job satisfaction high at James Paget University Hospital, according to survey

06:30 27 February 2014

Christine Allen, chief executive of the James Paget University Hospital.

Christine Allen, chief executive of the James Paget University Hospital.

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Staff at the James Paget University Hospital are the most satisfied acute hospital workers in Norfolk, according to the NHS staff survey results.

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The percentage of staff witnessing errors and experiencing harassment, bullying or abuse from patients, relatives or the public has also reduced by more than 10% since 2012.

The trust was among the top 20% of acute trust’s in the country whose staff felt they were part of an effective team, providing a good quality of care to patients, and making a difference to patients. 277 staff took part in the survey.

Christine Allen, chief executive said: “Overall this is a very positive report and we are in the best 20% of acute trusts in 14 areas.”

“We will continue to study the findings of the survey in detail and look to see where further improvements can be made.”

“The findings are very important to us in understanding how staff feel.”

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4 comments

  • Well done to all! My own experiences of the Hospital have always been good ones. A first class facility and in these days of huge pressure on NHS staff, something to celebrate.

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    Nick

    Thursday, February 27, 2014

  • ".....The percentage of staff witnessing errors and experiencing harassment, bullying or abuse from patients...." It would be interesting to run the same survey across the same people with the question wording of "patients" changed for "management"

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    The Lone Gunman

    Thursday, February 27, 2014

  • Did those who done the survey also ask " how many cases of physical and verbal abuse from both patients and visitors go unreported. They need to ask the whole of the frontline staff not just a certain minority.

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    loco

    Thursday, February 27, 2014

  • Did those who done the survey also ask " how many cases of physical and verbal abuse from both patients and visitors go unreported. They need to ask the whole of the frontline staff not just a certain minority.

    Report this comment

    loco

    Thursday, February 27, 2014

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