Norfolk and Waveney health chiefs’ Christmas message to staff and patients
Health chiefs from across Norfolk and Waveney have thanked their staff for their hard work and patients for their support this Christmas.
From the area’s hospitals to the ambulance trust, healthcare workers will still be on shift today and over the festive period.
And throughout advent, this newspaper has been highlighting people and teams in our holiday healthcare heroes advent calender.
Click on the doors below to read more.
Jonathan Williams, East Coast Community Healthcare chief executive
“I would like to thank our amazing staff this Christmas for their compassion, commitment and dedication to providing the highest quality health services. I’m very grateful for all the great work they do year round, 24/7. To them and all those in the communities we serve I wish a safe and healthy Christmas filled with cheer, warm memories and happiness.”
Christine Allen, James Paget University Hospital chief executive
“The run-up to the festive season saw a real taste of winter – and when it gets cold, it gets busy at our hospital.
“Fortunately, our dedicated staff displayed their excellent team spirit and continued to provide our patients with quality care around the clock.
“This team spirit will be on display throughout the Christmas and New Year period as our doctors, nurses and healthcare teams continue to care for patients, from those that need 24-hour support in intensive care, emergency treatment in A&E or, in the case of mums, the help of our maternity team to deliver their babies.
“Behind this frontline team is an army of support staff who will ensure the hospital is kept clean, that essential supplies are brought in and hot, fresh food is available for patients, staff and visitors.
“I would like to take this opportunity to thank them all for their on-going commitment to our patients - and wish them all a very happy Christmas and healthy and peaceful New Year.”
Mark Davies, Norfolk and Norwich University Hospital chief executive
“I want to take this opportunity to wish our staff and patients a very happy Christmas and to thank our staff for their hard work and dedication throughout the year to ensure our patients receive first class care.
“Over the past year, there have been some key achievements that we are all very proud of including our reduction in emergency admission rates from approximately 32pc to 25pc, and achieving the 62-day cancer target which places us as the most improved trust in Midlands and East Region.
“I also want to thank those patients and visitors who have supported the hospital including those who have fundraised or donated gifts to allow our inpatients to open something on Christmas Day.
“Merry Christmas and a Happy New Year to you all.”
Julie Cave, Norfolk and Suffolk NHS Foundation Trust chief executive
“I would like to say a huge thank-you to our staff for all their hard work, and to our service users and carers for their continued support this year.
“It has been a tough year for our Trust, and while we know there is a big job ahead of us, we also know that there is a lot of fantastic work being done and our staff have been acknowledged as being caring across the whole trust in their work with our service users.
“With the dedication of our staff and support of our service users and carers in mind, we are looking forward to facing the challenges in 2018 together.”
Robert Morton, East of England Ambulance Service NHS Trust chief executive
“Every year is a challenging one for the ambulance service as we continue to lobby for more funding to better serve our growing and aging population, all our patients and our staff, but this year we are incredibly proud of our teams for working so hard in challenging times.
“We have this year introduced a number of schemes, like partnership working with early intervention vehicles and patient safety intervention teams, to help our staff and try to improve the outcomes for our patients. The next year for our trust is about us getting to Good and beyond; striving to secure the funding we need to benefit the communities of the east and do everything we can to look after our incredible staff.
“When we join the ambulance service we recognised it is a job that is 24/7, 365 days a year. However, that doesn’t make it any easier when you’re working over Christmas and away from your families. I would like to say a huge thank you to every member of the Trust who is working over the festive period to look after and care for those who need it most and sacrificing time with their family and friends to do so.
“So, from those of us who will get some time off over Christmas, to those of you who will be working, thank you sincerely for everything you’re doing over this period and throughout the whole year.
“Finally I’d like to urge the public to choose wisely this winter. We expect our service to be incredibly busy over the festive period and would ask you to take steps to avoid an unnecessary 999 call this festive season. Please only call us if it is a life-threatening emergency. All calls will be prioritised to ensure that those with immediately life-threatened conditions continue to receive the fastest response. We want you to have a safe and happy Christmas, but do know that if you need us, we will be there.”
Roisin Fallon-Williams, Norfolk Community Health and Care chief executive
“2017 has brought challenges, rewards and awards to us all at NCHC NHS trust, and I want to thank our brilliant staff for their care and compassion in everything they do. I’d like to wish a Merry Christmas and a happy New Year to all our staff and patients, whether you are working, at home or on our wards.”