April 17 2014 Latest news:
Wednesday, June 27, 2012
All warning notices have been lifted at the James Paget University Hospital (JPH) in Gorleston, signalling a remarkable recovery.
Health watchdog the Care Quality Commission (CQC) had handed the hospital three warnings in the last year - on dignity and nutrition, service provision and patient care and welfare.
Inspectors made an unannounced visit to the hospital on June 12 and found it is now meeting the required standards for patient care and welfare - which was the last outstanding warning.
The CQC report recognises that assessments and care planning have improved, that bedside records are completed appropriately and that patients receive safe and appropriate care that meets their needs and supports their rights.
And while some minor compliance issues remain - with a further inspection on record keeping scheduled - all major concerns have been dealt with.
David Hill, chief executive of the JPH, said: “This is a huge achievement and deserved recognition of the hard work by our staff to make the required improvements.”
The hospital’s new management team have made quick work of raising standards, and Tina Cookson - the trust’s new director of nursing - says staff have helped make change possible. Ms Cookson joined the hospital eight weeks ago, having previously worked at the East Midlands Strategic Health Authority.
“When I first got here staff came up to me in the corridors and asked what they could do to make this work,” she said. “We’ve got a continuous improvement approach and this week I met with matrons to see how we can give them more control.”
She added staff are being given more support, and patients say they have noticed the change.
Henry Smith, 73 of Hopton, is recovering from a gallstone operation at the hospital. He said: “I can’t fault my treatment one bit and the staff have been terrific.”
Great Yarmouth MP Brandon Lewis added he hopes “the decisive actions and determination to achieve success continue.”