December 10 2013 Latest news:
Wednesday, August 21, 2013
A Dereham nursery has made an official complaint about its latest Ofsted report after inspectors reduced its rating from “good” to “satisfactory”.
Little Footsteps, on Norwich Road in Dereham, was downgraded in a report published this month by the industry watchdog, which says “babies’ and staff’s safety is not always assured”.
Despite falling below the expected standards in three key areas, co-owner of the centre, Donna Nevill, 25, described the judgment as “extremely disappointing” and that “it doesn’t represent the nursery”.
“It’s better than that”, she said on behalf of herself and co-owner Gemma Cooper-Welch, 29.
“Our staff, parents and professionals would say our nursery is better than ‘satisfactory’.”
The inspector found the centre, which provides childcare and services for babies and children up to the age of 14, has effective teaching which supports children’s learning.
It says: “All children engage in their learning and enjoy experiences, which respond to their individual interests. Staff use children’s interests to build on their current stages of learning and development.
“Children have plenty of opportunities to develop their language skills, as staff constantly talk to the children about what they are doing.”
But the report says staff “do not always manage risks appropriately, such as transporting babies downstairs”, and that meal times in the toddler room are “not calm”.
The report says the result of this was that “children are not able to enjoy their food or the social side of eating with their friends”.
The inspector says there is “scope to improve monitoring and supervisions for staff who are under-performing” and that would “support all staff to understand and carry out their roles and responsibilities well”.